Iphone 5S ID is still te old useres how can i unlock it?

you can't only the org appleID can unactivated it which is required before it can be activated once more

Hi rtsvania,

I just called the AppleCare team about a similar issue.

If you have "Activation lock" on your screen then you must have the apple ID and password to be able to unlock the device. Or the security questions instead and you will be able to change the password.

If both are not available. you must have the original receipt from when the phone was purchased. and then call AppleCare in your country.

you can find their number here:

https://support.apple.com/en-us/HT201232

I don't think there are any other ways to unlock it if you don't have any of this information.

Hope This helps!

Malek

Double check if you have internet and it is working. I once spent 30 min's waiting for the iPhone to activate just to find out i connected it to a not working wifi.

if you are getting an error along the lines "this is not the correct apple ID", then you are using either:

-An email that is not an apple ID.

-An apple ID that is not the correct one that was used on the phone.

Hope this helps!

Malek.

Since its a company phone (they own it I assume) then I would just send it back to your company IT and say they need to clear and reset it for you. If they are issuing company iPhones, they must have some mechanism for dealing with this, as every iPhone they issue will likely be activation locked to the current employee. If they are not using a managed deployment, then they need to start using one.

Either way, you cannot do anything yourself about disabling activation lock. Apple will not help you with that as you are not the original purchaser or legal owner of the device. Someone at your employer may be able to get Apple to help, if they have documented proof of original retail purchase of the device. Or they can contact the previous employee.