Q: Safari freezes iMac, can't force quit
Hi all . . .
So, my iMac keeps locking up when I use Safari. It doesn't happen with any other application. It happens sporadically, but I feel it may be particular websites that are creating these "freezes." Essentially, the computer goes to usable to a brick in the blink of an eye. I can see safari open and move my cursor around, but cannot click anything on the page. Neither can I flip between applications; it's just "stuck" on safari. This is usually in full screen mode, though it did occur once on the main desktop. I can't force quit Safari either, as the force quit box will not open. The only option I have is to manually turn the machine off.
Any ideas?
El Capitan 10.11.5
OS X El Capitan (10.11.5)
Posted on Jul 5, 2016 6:33 AM
While it is not out of the question for Safari to behave oddly on some websites, or to have a specific website crash a browser you can perform a general cleanup and see if that remedies the behavior:
reboot into safe mode
Try safe mode if your Mac doesn't finish starting up - Apple Support
launch safari by clicking on the icon while the SHIFT key is held down.
If you would like to remove the current cache of website data do the following:
- go to Safari>Preferences
- click the privacy tab
- go to Remove All Website Data...
- go to Safari>Clear History
if the problem persists on particular sites see this article about disabling plugins for specific sites
Posted on Jul 5, 2016 7:10 AM