HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
sandeepkohli4391
Level 1 (8 points)
Apple Watch

Q: whenever i erase all contents and settings on my iphone 6 after reset when my phone starts and after going through screen like hello>select language> connect wifi> my iphone doesnot ask me activation lock even if find my device is also on

whenever i erase all contents and settings on my iphone 6 after reset when my phone starts and after going through screen like hello>select language> connect wifi> my iphone doesnot ask me activation lock which says your iphone is connected with old apple id please enter id and password

i always reset on find my device on option please tell me how to set activation lock so that whenever i factory reset my phone with find my device then my phone always ask for an old apple id and password

Posted on Jul 5, 2016 8:03 AM

by Phil0124,Solvedanswer
Phil0124 Phil0124
Level 7 (27,002 points)
iPhone
A:

If you reset the device from the device itself, you will be asked for your Apple ID and password before the reset can start

 

At that point if you provide your Apple Id and password, you are turning off Activation Lock

 

You will not get the Activation Lock Screen, if you successfully Reset your device from within the device itself, because you are turning off Activation lock to actually start the Reset process.

 

As I said before, you only get the activation screen, if you reset the iPhone through iTunes, or through the Find my iPhone iCloud.com Service

Posted on Jul 5, 2016 9:54 PM

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Q: whenever i erase all contents and settings on my iphone 6 after reset when my phone starts and after going through screen like hel ... more

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2016 8:30 AM in response to sandeepkohli4391
    Level 9 (57,375 points)
    iPhone
    Jul 5, 2016 8:30 AM in response to sandeepkohli4391

    I don't quite understand your question, but let me go with what I believe. It sounds like you have gone into iCloud and erased all content and Settings on the iPhone, and once you go into setting it back up again, you are not seeing something you are expecting to see, such as a request for an Apple ID. When you go through the setup process to select language, etc., it should, at a point, ask you to log in with your Apple ID. Are you not seeing this?

     

    It might be better if you try and describe exactly what you are doing again. Also, without using any punctuation, it is difficult to follow everything you are asking. Try providing the steps of what you are doing, and then what you are seeing when you get to the point you believe something is going wrong. You mention both an old and new Apple ID, so that is rather confusing.

  • by Phil0124,

    Phil0124 Phil0124 Jul 5, 2016 8:39 AM in response to sandeepkohli4391
    Level 7 (27,002 points)
    iPhone
    Jul 5, 2016 8:39 AM in response to sandeepkohli4391

    When Setting up the iPhone, make sure you turn on "Find My iPhone"  in Settings->iCloud.

     

    With that turned on, if you go into Settings->General->Reset->Reset all Content and Settings, and proceed with the reset, you will be asked for your Apple ID and Password at that time to turn off find My iPhone and continue with the Reset.

     

    If you do this you are effectively turning it off at that point and will not be asked for it when setting up the iPhone again after the reset.

     

    To get prompted for your Apple ID and password, after reset, you would need to have Restored the iPhone through iTunes by placing it in DFU mode.

     

    Once the restore completes, you should be asked for the Apple ID and Password used to turn on find My iPhone before setup can proceed.

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 9:19 AM in response to Phil0124
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 9:19 AM in response to Phil0124

    my question is when my friend factory reset his iphone 6 the phone after going through reset process asked his apple id and password to activate and make phone work but in my case whenever i factory reset my device it do not ask me anything like old apple id and password (mandatory).

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 9:23 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 9:23 AM in response to ChrisJ4203

    in simple my question is when my friend factory reset his device then why after reset device asked him

     

    " This Iphone is currently linked to an Apple ID (ja******@gmail.com). Sign in with the Apple ID that was used to set up this phone."

     

    but when i factory reset my device then i did not see anything like this so why?

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2016 9:58 AM in response to sandeepkohli4391
    Level 9 (57,375 points)
    iPhone
    Jul 5, 2016 9:58 AM in response to sandeepkohli4391

    That is an error page, showing that an attempt was made to sign in with the wrong ID. If you are using the correct ID, when you logged in with your Apple ID, everything was just fine. You shouldn't see that page unless you made a mistake when you set up the phone.

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 10:08 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 10:08 AM in response to ChrisJ4203

    why after factory reset my friend is getting icloud activation lock and when i do factory reset on my device i do not get that icloud activation lock though my find my device option is always turned on?

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 10:59 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 10:59 AM in response to ChrisJ4203

    why after factory reset my friend is getting icloud activation lock and i am not getting it . kindly see the attached image icloud-locked-how-to-bypass-icloud-activation-on-iphone-9_643.jpg

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2016 11:02 AM in response to sandeepkohli4391
    Level 9 (57,375 points)
    iPhone
    Jul 5, 2016 11:02 AM in response to sandeepkohli4391

    As I said earlier, your friend must have tried to log in with an incorrect Apple ID, and that is what is happening. If you activate your device and go into Settings>iCloud, you will be able to see if Find My iPhone is turned on.

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 11:05 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 11:05 AM in response to ChrisJ4203

    but this option i did not get it on after doing factory reset on my device they dont ask me any password or apple id

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2016 11:07 AM in response to sandeepkohli4391
    Level 9 (57,375 points)
    iPhone
    Jul 5, 2016 11:07 AM in response to sandeepkohli4391

    sandeepkohli4391 wrote:

     

    but this option i did not get it on after doing factory reset on my device they dont ask me any password or apple id

    Can you activate the phone?

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 11:08 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 11:08 AM in response to ChrisJ4203

    but my activation lock did not work like others people work like this has been shown in this attached link http://www.techrepublic.com/article/how-to-set-up-activation-lock-on-ios-devices /

     

    on factory reset of my device activation lock never appears to me but always appear on my dad's phone and friends phone but not on my phone.

     

    so the question is why activation lock do not appear on my device after factory reset.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 5, 2016 11:10 AM in response to sandeepkohli4391
    Level 9 (57,375 points)
    iPhone
    Jul 5, 2016 11:10 AM in response to sandeepkohli4391

    Can you please answer my question? Can you activate the phone? Has it been activated? If so, check to see if Find My iPhone is turned on as I said in my previous post.

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 11:33 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 11:33 AM in response to ChrisJ4203

    yes find my phone is turned on and when i reset factory setting with find my iphone turned on service i do not get this activation lock

     

    my question is i want to set up this activation lock so that whenever if someone tries to reset factory settings of my device then that person wont be able to work on it

    so to try whether my device is activated or enabled for this activation lock service i tried to reset my device with find my iphone turned on but still i am not getting this activation lock screen after factory reset

     

    so how can i get this activation lock screen after resetting device??

  • by sandeepkohli4391,

    sandeepkohli4391 sandeepkohli4391 Jul 5, 2016 11:37 AM in response to ChrisJ4203
    Level 1 (8 points)
    Apple Watch
    Jul 5, 2016 11:37 AM in response to ChrisJ4203

    i want that whenever i reset my phone with factory reset this activation lock should appear on my device which i am not getting and tell me how can i get this activation lock screen on my i phone after factory reset while setting up mobile??

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