Q: "You need to restart your computer.."
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Jul 5, 2016 3:31 PMby Lanny,You haven't provided enough details to make a guess about how to resolve your issue. It may be that you're experiencing Panic Attacks.
Not that the 12" MacBook's power supply does not have a green LED on the power cord, so I expect that you may have either a 2006-2010 MacBook, MacBook Air, or a MacBook Pro. This forum area is for the 12" Retina MacBook Early 2015 or Early 2016.
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Jul 5, 2016 11:27 PMby cohen boulakia,You may be right about the Macbook version. Whatever, the old power supply has a telltale lamp.
In this case I didn't find a better forum for this.
As for the details, my friend doesnot have any other .
All i know is that he didn't use his computer for a while, maybe one or two years.
The battery seems out of service. the Mac won't start if the battery is mounted. with the new power supply.
New test this morning:
With the old power supply, the telltale lamp is on. If i start the Mac it does start, stops immediately and the telltale lamp goes off and remains off.
Back again with the new power supply, again the message: " You need to restart....."
I have 2 original DVDs to re install.
Please comment.
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Jul 6, 2016 12:06 AMby Lanny,You may be right about the Macbook version.
There is no, "may be right," to it. If you identify your Mac model and post it to the proper forum area, you would get more responses to your issue, as the posters to this forum area are primarily using a different Mac model than yours. A model that is far less popular than the one that you probably have.
If you click on the Apple Menu's, "About This Mac," it will identify your Mac model.
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Jul 7, 2016 3:28 AMby cohen boulakia,From previous notes my friend had:
Model is A1278 probably november 2011
serial number is W8******8QR (almost sure ) but I could obtain answer from this web
Please indicate in which forum should I post ?
Should i reinstall with the DVD ? How ?
Thanks fotr your help !
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Jul 7, 2016 3:29 AMby Lanny,http://www.appleserialnumberinfo.com/Desktop/index.php
with that serial number:
Serial Number: W8******8QR
Model: - MacBook (13-inch, Aluminum, Late 2008)
Codename: - M97
Build Country: - This unit was built in Changhai, China.
Build Year: - This unit was built in 2011.
Build Week - -
Production Nr.: - This unit was number 1181 to be built that week.
The correct forum area would be MacBook (13-inch, 2006-2010).
I'll request that it be moved to correct area.
You probably need a new battery, at minimum.
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Jul 7, 2016 11:37 PMby cohen boulakia,Thanks Lanny !
Before investing in a new battery, i need to know if this machine deserves it. I spent already into a new magsafe power supply.
For the time being I operate with the power supply and am looking for advice about how to repare !
Thanks for the chart of serial numbers. Locally in France Apple has not been able to find my machine in their data base!
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Jul 8, 2016 11:27 PMby Lanny,HelpfulBefore investing in a new battery, i need to know if this machine deserves it. I spent already into a new magsafe power supply.
Only you can make that decision. As indicated in one of my prior responses, the value of the Mac is limited, wholesale price of $80. IMHO, I would never buy an 8 year computer that needs service and has to be upgraded.
These serial number web sites work worldwide, so I'm at a loss as to why your local Apple folks didn't know about them.
