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Jul 5, 2016 8:20 AM in response to wendell5by Meg St._Clair,You've posted in the Apple Music on Android forum. What kind of device are you talking about? If you have an Android, Apple will most certainly not replace it.
If the device is made by Apple, is still under warrant and if Apple determines that the problem was caused by a defect, they will replace it at no charge. If they determine that it was caused by damage or is out of warranty, you will have to pay.