Q: Apple ID doesn't work on specific machine
My laptops and my mobile devices accept my Apple ID and password.
Since installing El Capitan, the Mac mini does not accept the Apple ID password. It is my only device that has this problem.
I have created a second admin account on the Mac mini and unsuccessfully attempted to log into iTunes or App Store with the Apple ID and password.
I have a second Apple ID I used to attempt to log into iTunes or App Store, without success.
I've reset the iTunes Store cache.
I've deleted a couple Accounts files and tasks.
I've mucked about in Keychain without really knowing enough about it (this is tonight's reading project).
Any ideas?
-Mike
Mac mini (Late 2014), OS X Yosemite (10.10)
Posted on Jul 5, 2016 8:39 AM
I solved my machine's problem. I rebooted the Mac mini using a drive that contains the previous OS (Mavericks I think, OS X 10.10.x).
I started iTunes, which really really wanted me to update to the next version, and attempted to log in. iTunes did not provide the cryptic message "This action could not be completed. Ask again." Instead, iTunes told me to read the incredibly helpful page by Apple at this link:
If you see a -45054 error in the iTunes Store - Apple Support
For me the one line that made it all work again was to perform:
sudo chmod 1777 /Users/Shared
in a Terminal window, but there are other instructions provided that should be looked at as well. Thanks!
Mike
Posted on Jul 8, 2016 10:34 PM