Gorgi.R

Q: Corrupt pdf when sending from iOS device

In our environment most employees use iOS devices to exchange emails while on the go.

We are using Exchange server 2007 SP3 and users sync via MS Active Sync.

 

Several users experience corrupted pdf attachments when they forward them from their iOS devices. When they do the same from their computer no issues are raised.

A specific user, that has 9.3.2 installed, is experiencing this problem consistently.

 

While testing we found out that when we use an Android device, pdf files get forwarded with no problem at all.

But this is not a solution in our case since the user experience is significantly better with iOS.

We have tried outlook for iOS as a temporary workaround but we would prefer if the native mail app could do the job as it used to do.

 

Does anyone else with the same or similar environment experiences the issues we do?

Is Apple aware of this issue; and if yes has it acknowledged is as a bug or are there any plans for patching?

 

Regards

/G

iPhone 6, iOS 9.3.2

Posted on Jul 5, 2016 9:57 AM