My macbook pro when turned on, has orange and gray horizontal lines at startup as background. It allows me to type in my password, and then loadjng bars process starts but gets stuck. From there screen just turns grey.

Two nights ago the screen of my macbook pro froze and the cursor was no longer visible, so I shut it down. By next morning, I tried to turn on my macbook and there were grey and orange horizontal lines. It allowed me to type in my password and the loading bar process started but at some point it stopped like it got stuck. Right away after that, the screen went grey. From there, I am not able to do anything and have to shut down the computer again. This happens again when I try to turn on the computer once again. What can I do to fix this and be able to go past this grey screen to my desktop?

MacBook Pro

Posted on Jul 5, 2016 1:59 PM

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1 reply

Jul 5, 2016 2:19 PM in response to ArianaRoth13

What model MacBook Pro?

Is it covered by:

http://www.apple.com/support/macbookpro-videoissues/


- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX


This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My macbook pro when turned on, has orange and gray horizontal lines at startup as background. It allows me to type in my password, and then loadjng bars process starts but gets stuck. From there screen just turns grey.

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