I have 2 apple IDs that they are connected to other idevices and they are already active without any problem. but my iphone 6 (iOS 9.3.2) doesn't accept my apple IDs to connect and it has been locked and i cant unlock my iphone.
please help me!
iPhone 6, iOS 9.3.2
It clearly states this iPhone was lost by someone and then erased. Without the previous owner's Apple ID and password, nothing can be done.
It is very helpful to us in the Apple Support Communities that you attached your screen shot. Thank you.
Read it carefully. It says "This iPhone was lost and erased."
So are you the original owner of this iPhone? Regardless, you will need the Apple ID that was originally used to set up the iPhone.
Otherwise, the iPhone will remain locked and useless to you.
Here are more details:
I tried to connect that apple ID but still the device doesn't accept it to connect
Y.Rlp wrote:
I tried to connect that apple ID but still the device doesn't accept it to connect
Yes, you said that in your original post.
You did not answer my question:
Are you the original owner of this iPhone?
of course I am I've bought it since about 7 month ago and i had no problem but after I did update it to newest iOS version, I got this problem.
locked iPhone
