Q: Battery won't charge when device is on
Before updating my iPod to iOS 9.3.2, it would charge just like it normally would. But now when i plug in the adapter it doesnt charge at all (no green battery, no ding etc). My adapters work fine and I'm wondering if it's a bug on this version of iOS.
iPod touch, iOS 9.3.2
Posted on Jul 5, 2016 4:16 PM
I have not seen that problem reported here before.
- See:
Get help with hardware features on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201401
If your iPhone, iPad, or iPod touch won‘t charge
https://support.apple.com/en-us/HT201569
- Try another cable.
Iphone 5 lightning port charging problem - SOLUTION!
https://discussions.apple.com/thread/5242204?tstart=0
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Posted on Jul 6, 2016 12:59 AM