Q: Email address in Settings>iCloud>Advanced>Mail is not mine.
The email address on my Mail in not mine. How do I change it? I was sending an email to my friend and she did not recognize it becuase it was not my email address but the content was mine. Why is that?
Also, after that incident I went to my iCloud in settings and found out in the Advance (located in the bottom part of iCloud) that the email address on Mail was not mine. I don't know what I did or what happened that the email was wrong and the worst part was that it can't be change. I clicked it like a thousand times but it just cant be change. Please help me.
Also, I already changed this (Settings>iCloud at the top email address/ID) but everytime I send an email to my friends, the email address it was from is not my email address. I went to iCloud in the advanced and saw that the email wasn't mine. How do I change it? I can't click on the email and change it.
iPod touch, iOS 9.3
Posted on Jul 5, 2016 6:54 PM
Community Specialists
Hi Jsll,
If the iCloud email you would like to delete is not an Alias but rather the primary email, you would need to connect with Apple ID Account Security via phones to request that this Apple ID be deleted. You can use the link below to contact this team. Once you delete this ID, you can create the new primary Apple ID of your choice.
Have a great day.
Posted on Jul 17, 2016 7:11 AM



