I restore a backup of my iphone with itunes & now there is a any one icloud ID comes. Now i can't restore a backup or delete that ID because i don't know that ID password. Now what can i do.? Please Help me.
iPhone 6 Plus, iOS 9.3.2
Where did you get this phone? Did you purchase it used? If this is the first time that you have restored or updated this device, then it seems the former owner did not remove it from their iCloud account and you have encountered Activation Lock.
I purchase this iphone. I Also have a payment bill.Past day I am restoring my data im this iphone & mistakely i restore wrong backup. I also have a email of my iClouD that i turn off my phone finder & sign out my icloud from this phone. But Past day i mistakely restore wrong backup Please help me any one.?
Restore to your other backup.
If worse comes to worse, take the iPhone and the original purchase receipt to an Apple Store for assistance.
Can't Restored. When I start restoring my original backup with itunes. He said Turn off your phone finder & I can't turn it off because don't know the password of that person icloud..
I buy that phone from a shop. Some one sell his Iphone to that mobile shop & In Pakistan there is no Original Apple Store so..
Then it appears that you have purchased a used phone that is still Activation Locked. You need to contact the previous owner and have them remove the device from their iCloud account. If you cannot contact them, or they cannot remove it from their account, then you will not be able to activate the phone. The phone is useless to you. No one but the owner that activated the lock can remove it. I suggest that you return the device for a refund. Get your money back. You will never be able to activate the phone.
BRo That phone is not his phone. M telling you i restoring a backup my Icloud ID is in this phone. I turn off my phone finder to restore my backup with itunes mistakley i restore a wrong backup. That person even Don't know that. He has active a Iphone 6 Plus in his icloud ID because he never buy that phone. I buy it. His ID comes mistakely by restoring a backup. Can you please tell me. How can i contact with Apple Live chat? So maybe Apple can Help me. They give me that person Contact Number so i call him & Said him to remove it. Because he don't ever buy thid phone.
Restoring a backup of your phone cannot put the Apple ID of another person on your phone. Apple will not provide you with contact information for any user, due to privacy issues. Something tells me that something was done incorrectly at this shop you purchased the phone from. I believe the device was not removed from the former owner's iCloud account, as I told you earlier. You purchased a used device, and you need to deal with this shop about contacting the former owner to remove the device from their account. If you wish to contact Apple, use this support document to find contact information for your location, however Apple will not remove the device from Activation Lock, since you are not the original owner. I believe we also have a little language barrier here, either I'm not understanding you completely, or you are not understanding me. Contact Apple for support and service - Apple Support
Thanks everyone. I restore it. & Restore my origianl backup. Now my iphone is ok... Thanks Again... :-)
HJ
