Q: Lost my iPhone
I lost my iPhone yesterday and it was recovered by someone. I tried calling it within 5 min of losing it, and someone answered but did not say anything. Every time after that the phone has gone straight to voicemail. Several hours later I went to "find my iphone" and put the phone in lost mode. If the person that recovered my phone removed the sim card or restored the phone to factory settings in the time between losing it and putting it in lost mode, is there any way to ever track the phone again? Basically, I've been operating under the assumption that the phone is off because if it was turned back on I would be notified by the lost mode--but is there a chance the phone is on but I cannot track it. And is there any way to find out the last known location of the phone even if the phone is showing up as "offline"?
Posted on Jul 5, 2016 7:00 PM
Did you have a Passcode on the phone? If not the person could have used your phone up to the time you put it in Lost Mode. However since you have Find my iPhone enabled, there is no way he/she can restore it to factory settings even before you put it in Lost Mode. In order to restore the phone he/she would have had to turn Find my iPhone off and he/she can only do that if they know your Apple/iCloud Password.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Posted on Jul 5, 2016 7:20 PM