FlashJackFromGundagai
Level 1 (4 points)
Desktops

Q: My MacBook Pro keeps crashing and restarting...

My MacBook Pro keep crashing back to the "Grey Screen of Death", and then restarts... this is now becoming more regular, and now occurs at least once a day: What can I do to resolve?

Mac OS X (10.7.5)

Posted on Jul 5, 2016 11:08 PM

by D.Cohen,Apple recommended
D.Cohen D.Cohen
Level 6 (8,424 points)
Desktops
A:

Hi, take a tool at this article, it may help you OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

Posted on Jul 5, 2016 11:26 PM

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FlashJackFromGundagai

Q: My MacBook Pro keeps crashing and restarting...

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  • Helpful answers

  • by D.Cohen,Apple recommended

    D.Cohen D.Cohen Jul 5, 2016 11:26 PM in response to FlashJackFromGundagai
    Level 6 (8,424 points)
    Desktops
    Jul 5, 2016 11:26 PM in response to FlashJackFromGundagai

    Hi, take a tool at this article, it may help you OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

  • by kaz-k,

    kaz-k kaz-k Jul 5, 2016 11:34 PM in response to FlashJackFromGundagai
    Level 5 (5,593 points)
    Desktops
    Jul 5, 2016 11:34 PM in response to FlashJackFromGundagai

    Get kernel panic log and paste it here.

    Mac OS X: How to log a kernel panic - Apple Support

    I suppose it's a RAM related kernel panic.

  • by FlashJackFromGundagai,

    FlashJackFromGundagai FlashJackFromGundagai Aug 24, 2016 5:36 PM in response to FlashJackFromGundagai
    Level 1 (4 points)
    Desktops
    Aug 24, 2016 5:36 PM in response to FlashJackFromGundagai

    Hello, this is becoming more regular...

    Here is the kernal report...

     

    Anonymous UUID:       C12800D2-4A36-57F5-B496-6D4E5AAAD0AA

     

     

    Thu Aug 25 09:12:27 2016

     

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff7f86b01bd5): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff91217b5000 0x0a5480a2, D0, P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff810d8730a0 : 0xffffff80038dab52

    0xffffff810d873120 : 0xffffff7f86b01bd5

    0xffffff810d873200 : 0xffffff7f846b6fa4

    0xffffff810d8732c0 : 0xffffff7f84783add

    0xffffff810d873300 : 0xffffff7f84783b48

    0xffffff810d873380 : 0xffffff7f84a08a23

    0xffffff810d8734f0 : 0xffffff7f847a7b79

    0xffffff810d873510 : 0xffffff7f846bdcfd

    0xffffff810d8735c0 : 0xffffff7f846bb690

    0xffffff810d8737c0 : 0xffffff7f846bc76f

    0xffffff810d8738a0 : 0xffffff7f8604b0ea

    0xffffff810d8738e0 : 0xffffff7f8605aaa3

    0xffffff810d873900 : 0xffffff7f860893ea

    0xffffff810d873940 : 0xffffff7f86089449

    0xffffff810d873980 : 0xffffff7f86060642

    0xffffff810d8739d0 : 0xffffff7f8602c08a

    0xffffff810d873a70 : 0xffffff7f86027f2d

    0xffffff810d873aa0 : 0xffffff7f86025ac9

    0xffffff810d873ae0 : 0xffffff8003ee05c7

    0xffffff810d873b80 : 0xffffff8003ee2d98

    0xffffff810d873be0 : 0xffffff8003edfed7

    0xffffff810d873d20 : 0xffffff8003997f90

    0xffffff810d873e30 : 0xffffff80038df2c3

    0xffffff810d873e60 : 0xffffff80038c28f8

    0xffffff810d873ea0 : 0xffffff80038d26a5

    0xffffff810d873f10 : 0xffffff80039b8eca

    0xffffff810d873fb0 : 0xffffff80039ecd86

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.12.8)[3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2]@ 0xffffff7f86af3000->0xffffff7f86b06fff

                dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f86aeb000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7f8447b000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff 7f8412c000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0 xffffff7f84609000

                dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC23 6F]@0xffffff7f86aee000

             com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B687 0D8B]@0xffffff7f84660000->0xffffff7f848d5fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff 7f8412c000

                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xff ffff7f84650000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0 xffffff7f84609000

             com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B467 8ACF9]@0xffffff7f848e0000->0xffffff7f84b8dfff

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f84660000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff 7f8412c000

             com.apple.GeForceTesla(10.0)[32600385-A687-3621-A12E-497D690B623A]@0xffffff7f86 00a000->0xffffff7f860d5fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff 7f8412c000

                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xff ffff7f84650000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0 xffffff7f84609000

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f84660000

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

    Mac OS version:

    15G31

     

     

    Kernel version:

    Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64

    Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C

    Kernel slide:     0x0000000003600000

    Kernel text base: 0xffffff8003800000

    __HIB  text base: 0xffffff8003700000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 2561761446083

    last loaded kext at 2419328911056: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f86bf2000, size 409600)

    last unloaded kext at 370139928284: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f86bf2000, size 61440)

    loaded kexts:

    com.Cycling74.driver.Soundflower 2

    com.devguru.dglvrdisp 2.0.51

    com.apple.filesystems.smbfs 3.0.1

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AGPM 110.22.0

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.driver.AppleHSBluetoothDriver 86

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 274.12

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleHDA 274.12

    com.apple.driver.pmtelemetry 1

    com.apple.GeForceTesla 10.0.0

    com.apple.driver.AppleIntelHDGraphics 10.0.0

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHV 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleMuxControl 3.12.8

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleUSBTCButtons 245.4

    com.apple.driver.AppleUSBTCKeyboard 245.4

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.driver.AppleIRController 327.6

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.iokit.IOAHCIBlockStorage 2.8.5

    com.apple.driver.AppleFWOHCI 5.5.4

    com.apple.iokit.AppleBCM5701Ethernet 10.2.0

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.AppleGraphicsDeviceControl 3.12.8

    com.apple.kext.triggers 1.0

    com.apple.driver.AppleMultitouchDriver 304.12

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.IOBluetoothHIDDriver 4.4.6f1

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 274.12

    com.apple.kext.OSvKernDSPLib 525

    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

    com.apple.iokit.IOSurface 108.2.3

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.iokit.IOBluetoothFamily 4.4.6f1

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.AppleHDAController 274.12

    com.apple.iokit.IOHDAFamily 274.12

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.driver.AppleGraphicsControl 3.12.8

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.driver.AppleUSBAudio 303.3.1

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleUSBMultitouch 250.5

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com.apple.driver.usb.cdc 5.0.0

    com.apple.driver.usb.networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.corecapture 1.0.4

    com.apple.iokit.IOFireWireFamily 4.6.1

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

  • by Allan Jones,

    Allan Jones Allan Jones Aug 24, 2016 6:29 PM in response to FlashJackFromGundagai
    Level 8 (35,032 points)
    iPad
    Aug 24, 2016 6:29 PM in response to FlashJackFromGundagai

    The "Kernel Extensions in backtrace" section suggests that you have a video hardware failure, not uncommon in your model. Any repair extension program Apple had in place has surely expired by now, but there may be workabouts. Please see this MacWorld article from that time frame:

     

    http://www.macworld.com/article/2062783/cures-for-a-panicking-mid-2010-macbook-p ro.html

     

    EDIT: Yes, found the Apple link to a repair program but it is expired:

     

    MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended - Apple Support