can't reset iPhone 5s

i am trying to factory reset my iPhone 5s but it keeps telling me to turn off "find my phone". when i try to turn that off it tells me that by iCloud password verification failed.

i reset the password and it still tells me that. all my other devices accept the new password fine.

how can i reset the phone?

any help would be greatly appreciated.


thanks

Angela

iPhone 5s, iOS 8.3

Posted on Jul 5, 2016 11:25 PM

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can't reset iPhone 5s

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