HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod

Learn about If iTunes doesn't recognize your iPhone, iPad, or iPod
colourbox
Level 1 (4 points)
iPhone

Q: second hand ipod locked to someone else and i dont know who

ipod is locked to someone else and i dont know who so i cant restore

iPod touch, Windows 10

Posted on Jul 6, 2016 4:01 AM

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Q: second hand ipod locked to someone else and i dont know who

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  • Helpful answers

  • by imobl,

    imobl imobl Jul 6, 2016 4:52 AM in response to colourbox
    Level 5 (6,850 points)
    iPhone
    Jul 6, 2016 4:52 AM in response to colourbox

    Only the person who initiated the Activation Lock can remove it.

     

    Contact the seller for assistance or a refund. If purchased via eBay or

    other on-line seller that offers buyer protection and the item was not

    described as Activation Locked, start a claim with the site for a refund.

    If purchased face to face, you will have to find the seller yourself.

     

    There is no workaround for Activation Lock.