User profile for user: oamidi
oamidi Author
User level: Level 1
8 points

Non-Apple (Internet Based) Apps Keep Crashing?

Hi there,


This only happens at my girlfriend's house but I can't figure it out for the life of me.


If I open any non-apple applications that requires the internet on my Macbook Air, they instantly crash aka "This application encountered an unexpected error"


This includes: Chrome, Battle.net Launcher (for video games), and WhatsApp.


Her laptop has the same issue, having to use Safari.


Her Apple TV works fine, as do our iPhones went connected to the internet network.


Truly miffed and I can't seem to find anyone having the same issue elsewhere.


Everything is updated to the recent versions. Re-installing hasn't helped


Any help would be greatly appreciated.


Cheers,

Omid

MacBook Air, OS X El Capitan (10.11.5)

Posted on Jul 6, 2016 12:54 PM

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19 replies
User profile for user: JimmyCMPIT
JimmyCMPIT
User level: Level 7
29,306 points

Jul 6, 2016 1:42 PM in response to oamidi

if you are running ANY 3rd party utility like Clean My Mac, Mac Keeper, Little Snitch, etc, you need to remove them from your system

if you are running ANY mac Anti-Virus remove it from your system following the developers instructions.


In the event that does not resolve the problem create a new administrative account, boot to that account and test.


if you are still having issues after that post an etrececk report for further analysis

http://etrecheck.com/

Reply
User profile for user: oamidi
oamidi Author
User level: Level 1
8 points

Jul 6, 2016 2:15 PM in response to JimmyCMPIT

Hey there,

Did it all but still have the same problems. I've attached by etrecheck below.


EtreCheck version: 2.9.13 (267)

Report generated 2016-07-06 14:11:39

Download EtreCheck from https://etrecheck.com

Runtime 2:33

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Apps are crashing

Description:

All non-Apple apps that need internet to work are crashing - on all MacBooks.

This includes; Chrome, WhatsApp, Spotify, Battle.net



Hardware Information: ⓘ

MacBook Air (13-inch, Early 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir7,2

1 1.6 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 100


Video Information: ⓘ

Intel HD Graphics 6000

Color LCD 1440 x 900


System Software: ⓘ

OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour


Disk Information: ⓘ

APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 120.11 GB (28.86 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online


USB Information: ⓘ

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Anywhere


Kernel Extensions: ⓘ

/Library/Application Support/Hotspot Shield

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8 - 2016-04-09) [Support]


System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 157 Apple tasks

[running] 74 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 47 Apple tasks

[loaded] 153 Apple tasks

[running] 90 Apple tasks


Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-21) [Support]

[failed] com.adobe.AdobeCreativeCloud.plist (2016-05-03) [Support]

[loaded] com.efi.fpdu.plist (2016-06-13) [Support]


Launch Daemons: ⓘ

[running] com.adobe.adobeupdatedaemon.plist (2016-06-21) [Support]

[loaded] com.adobe.agsservice.plist (2016-05-03) [Support]

[loaded] com.adobe.fpsaud.plist (2016-06-13) [Support]

[loaded] com.anchorfree.ajaxserver.plist (2016-02-19) [Support]

[running] com.efi.fieryd.plist (2016-06-13) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]


User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-05-03) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-22) [Support]

[running] com.dtv.vgconnect.plist (2016-02-15) [Support]

[loaded] com.dtv.vgconnect.uninstall.plist (2016-03-30) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-30) [Support]

[loaded] com.hmip.LaunchAtLogin.plist (2016-04-09) [Support]

[running] com.spotify.webhelper.plist (2016-06-26) [Support]


User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)


Other Apps: ⓘ

[running] com.octoshape.client.69152

[loaded] 398 Apple tasks

[running] 188 Apple tasks


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-05) [Support]

QuickTime Plugin: 7.7.3 (2016-06-06)

Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-05) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-21) [Support]

Default Browser: 601 - SDK 10.11 (2016-06-06)


User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

OctoshapeWeb: 1.0 - SDK 10.8 (2016-03-30) [Support]


3rd Party Preference Panes: ⓘ

Flash Player (2016-06-13) [Support]


Time Machine: ⓘ

Time Machine not configured!


Top Processes by CPU: ⓘ

56% mdworker(22)

4% com.apple.WebKit.WebContent(14)

3% WindowServer

2% kernel_task

1% fontd


Top Processes by Memory: ⓘ

1.20 GB com.apple.WebKit.WebContent(14)

695 MB kernel_task

225 MB mdworker(22)

49 MB Safari

37 MB Finder


Virtual Memory Information: ⓘ

49 MB Free RAM

3.95 GB Used RAM (945 MB Cached)

22 MB Swap Used


Diagnostics Information: ⓘ

Jul 6, 2016, 02:06:56 PM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-06-140656_[redacted].crash

com.google.Chrome - /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Jul 6, 2016, 02:06:49 PM ~/Library/Logs/DiagnosticReports/AssetCacheLocatorService_2016-07-06-140649_[re dacted].crash

/System/Library/PrivateFrameworks/AssetCacheServices.framework/Versions/A/XPCSe rvices/AssetCacheLocatorService.xpc/Contents/MacOS/AssetCacheLocatorService

Jul 6, 2016, 02:06:42 PM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-07-06-140642_[redacted].crash

com.adobe.acc.AdobeCreativeCloud - /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud

Jul 6, 2016, 02:02:29 PM Self test - passed

Jul 6, 2016, 01:58:10 PM ~/Library/Logs/DiagnosticReports/AssetCacheLocatorService_2016-07-06-135810_[re dacted].crash

Jul 6, 2016, 01:58:01 PM ~/Library/Logs/DiagnosticReports/AssetCacheLocatorService_2016-07-06-135801_[re dacted].crash

Jul 6, 2016, 01:57:30 PM ~/Library/Logs/DiagnosticReports/battle.net_2016-07-06-135730_[redacted].crash

net.battle.app - /Applications/Battle.net.app/Contents/Battle.net.7575/Battle.net.app/Contents/M acOS/battle.net

Jul 6, 2016, 01:57:30 PM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-07-06-135730_[redacted].crash

Jul 6, 2016, 01:52:50 PM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-06-135250_[redacted].crash

Jul 6, 2016, 01:34:59 PM ~/Library/Logs/DiagnosticReports/AssetCacheLocatorService_2016-07-06-133459_[re dacted].crash

Jul 6, 2016, 01:34:30 PM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-07-06-133430_[redacted].crash

Jul 6, 2016, 01:30:02 PM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-06-133002_[redacted].crash

Jul 6, 2016, 12:45:19 PM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-06-124519_[redacted].crash

Jul 6, 2016, 12:40:04 PM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-06-124004_[redacted].crash

Jul 5, 2016, 11:57:53 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-07-05-115753_[r edacted].cpu_resource.diag [Details]

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64

Jul 5, 2016, 10:54:46 AM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-07-05-105446_[redacted].crash

Jul 5, 2016, 10:10:48 AM ~/Library/Logs/DiagnosticReports/WhatsApp_2016-07-05-101048_[redacted].crash

/Applications/WhatsApp.app/Contents/MacOS/WhatsApp

Jul 5, 2016, 09:27:50 AM ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-05-092750_[redacted].crash

Jul 5, 2016, 09:04:32 AM /Library/Logs/DiagnosticReports/AssetCacheLocatorService_2016-07-05-090432_[red acted].crash

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jul 6, 2016 2:57 PM in response to oamidi

Please back up all data.

From the menu bar, select

▹ System Preferences... ▹ Network

If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jul 6, 2016 3:10 PM in response to oamidi

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, please clear the search box, then select

DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway. If the report is only a few lines, make sure you cleared the search box.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jul 6, 2016 4:34 PM in response to oamidi

A

If you're connected to a VPN, please disconnect and test while directly connected to the Internet.

B

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jul 6, 2016 5:28 PM in response to oamidi

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The procedure is easy to do right, but it's also easy to do wrong, so I've made the instructions very detailed. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy the text of a particular web page (not this one) to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "GitHub") in Safari. Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec
…
Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.

In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.

11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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User profile for user: oamidi
oamidi Author
User level: Level 1
8 points

Jul 6, 2016 5:52 PM in response to Linc Davis

Here you go


1 Start time: 17:38:23 07/06/16

2

3 Revision: 1621

4

5 Model Identifier: MacBookAir7,2

6 Memory: 4 GB

7 Boot ROM Version: MBA71.0166.B12

8 System Version: OS X 10.11.5 (15F34)

9 Kernel Version: Darwin 15.5.0

10 Time since boot: 19 minutes

11

12 FileVault 2

13

14 FileVault is Off, but needs to be restarted to finish.

15

16 File opens (/s)

17

18 AdobeUpdateDaemo (UID 0) => /tmp/UUID_OUT (status 60): 6

19

20 Energy impact, lifetime (relative)

21

22 WindowServer (UID 88): 512.65

23 kernel_task (UID 0): 281.97

24 com.apple.WebKit.WebContent (UID 501): 232.51

25 Terminal (UID 501): 26.13

26 bash (UID 501): 21.56

27

28 Energy impact, sampled (relative)

29

30 com.apple.WebKit.WebContent (UID 501): 66.96

31 WindowServer (UID 88): 28.41

32 Safari (UID 501): 15.72

33 kernel_task (UID 0): 15.08

34

35 GPU usage, lifetime (ms/s)

36

37 WindowServer (UID 88): 1263.55

38 kernel_task (UID 0): 604.08

39 com.apple.WebKit.WebContent (UID 501): 569.87

40

41 CPU usage, lifetime (ms/s)

42

43 kernel_task (UID 0): 320.23

44 Terminal (UID 501): 262.60

45 bash (UID 501): 215.63

46

47 CPU usage, sampled (ms/s)

48

49 com.apple.WebKit.WebContent (UID 501): 270.89

50 Safari (UID 501): 156.75

51

52 Print jobs

53

54 HEAT_PRINTER-113 1

55 HEAT_PRINTER-114 1

56

57 LS schemes: No

58

59 Font issues: 4

60

61 Global prefs (system)

62

63 MultipleSessionEnabled = 1

64

65 Listeners

66

67 launchd: 895

68

69 System caches/logs

70

71 3.1 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

72

73 Diagnostic reports

74

75 2016-06-07 SpotifyWebHelper crash

76 2016-06-17 fierybidi crash

77 2016-06-18 Blizzard Error hang

78 2016-06-22 Messages crash

79 2016-06-24 VTDecoderXPCService crash

80 2016-07-02 AssetCacheLocatorService crash x15

81 2016-07-02 Creative Cloud crash x2

82 2016-07-02 Google Chrome crash x5

83 2016-07-06 crash

84 2016-07-06 AssetCacheLocatorService crash x25

85 2016-07-06 Creative Cloud crash x6

86 2016-07-06 Google Chrome crash x12

87 2016-07-06 Spotify crash

88 2016-07-06 WhatsApp crash

89 2016-07-06 battle.net crash x2

90

91 HID errors: 7

92

93 Shutdown codes

94

95 -60 1

96

97 Kernel log

98

99 Jul 6 13:51:41 PM notification timeout (pid 377, PCShowServerPMWr)

100 Jul 6 13:56:57 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0xb87df4714073cd71, provider is 0xb87df470e16c2871

101 Jul 6 13:56:57 init: error getting PHY_MODE; using MODE_UNKNOWN

102 Jul 6 13:56:58 [IGPU] Scheduler Throttle Cap = 100ms.

103 Jul 6 13:57:14 Sandbox: battle.net(341) System Policy: deny(1) file-write-create /System/Library/Application Support

104 Jul 6 13:57:28 battle.net: guarded fd exception: fd 3 code 0x1 guard 0x93d5bef8

105 Jul 6 13:57:30 battle.net: guarded fd exception: fd 3 code 0x1 guard 0x93d5bef8

106 Jul 6 13:57:46 decmpfs.c:1432:decmpfs_read_compressed: /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.pli st: cluster_copy_upl_data err 14

107 Jul 6 13:57:46 decmpfs.c:1456:decmpfs_read_compressed: /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.pli st: err 14

108 Jul 6 14:02:31 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x6e509f68a9832397, provider is 0x6e509f684a4f5097

109 Jul 6 14:02:31 init: error getting PHY_MODE; using MODE_UNKNOWN

110 Jul 6 14:02:32 [IGPU] Scheduler Throttle Cap = 100ms.

111 Jul 6 14:03:39 AppleKeyStore: operation failed (pid: 393 sel: 7 ret: e00002bc '-536870212')

112 Jul 6 14:03:39 AppleKeyStore: operation failed (pid: 393 sel: 7 ret: e00002bc '-536870212')

113 Jul 6 14:03:39 AppleKeyStore: operation failed (pid: 392 sel: 7 ret: e00002bc '-536870212')

114 Jul 6 14:03:39 AppleKeyStore: operation failed (pid: 392 sel: 7 ret: e00002bc '-536870212')

115 Jul 6 15:58:10 Limiting closed port RST response from 391 to 250 packets per second

116 Jul 6 16:02:46 Limiting closed port RST response from 501 to 250 packets per second

117 Jul 6 16:04:15 Limiting closed port RST response from 305 to 250 packets per second

118 Jul 6 16:25:52 PM notification timeout (pid 705, PCShowServerPMWr)

119 Jul 6 17:19:35 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x9960423625df9001, provider is 0x99604235c6948201

120 Jul 6 17:19:35 init: error getting PHY_MODE; using MODE_UNKNOWN

121 Jul 6 17:19:36 [IGPU] Scheduler Throttle Cap = 100ms.

122 Jul 6 17:20:10 Sandbox: battle.net(399) System Policy: deny(1) file-write-create /System/Library/Application Support

123 Jul 6 17:25:45 Limiting closed port RST response from 314 to 250 packets per second

124

125 System log

126

127 Jul 6 17:29:50 com.apple.prefs.backup.remoteservice: CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

128 Jul 6 17:29:50 com.apple.prefs.backup.remoteservice: CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

129 Jul 6 17:29:50 com.apple.prefs.backup.remoteservice: CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

130 Jul 6 17:29:50 com.apple.prefs.backup.remoteservice: CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

131 Jul 6 17:29:50 com.apple.prefs.backup.remoteservice: CGContextGetCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

132 Jul 6 17:29:57 UserEventAgent: Failed to send message because the port couldn't be created.

133 Jul 6 17:30:13 UserEventAgent: Failed to send message because the port couldn't be created.

134 Jul 6 17:30:16 UserEventAgent: Failed to send message because the port couldn't be created.

135 Jul 6 17:31:19 WindowServer: _CGXRemoveWindowFromWindowMovementGroup: window 0x3a is not attached to window 0x44

136 Jul 6 17:31:19 Safari: tcp_connection_tls_session_error_callback_imp 50 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

137 Jul 6 17:31:46 Safari: tcp_connection_tls_session_error_callback_imp 47 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

138 Jul 6 17:31:49 Safari: tcp_connection_tls_session_error_callback_imp 44 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

139 Jul 6 17:33:33 WindowServer: _CGXRemoveWindowFromWindowMovementGroup: window 0x5d is not attached to window 0x5e

140 Jul 6 17:33:39 Safari: tcp_connection_tls_session_error_callback_imp 51 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

141 Jul 6 17:33:39 Safari: tcp_connection_tls_session_error_callback_imp 52 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

142 Jul 6 17:33:39 Safari: tcp_connection_tls_session_error_callback_imp 53 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

143 Jul 6 17:33:39 Safari: tcp_connection_tls_session_error_callback_imp 56 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

144 Jul 6 17:36:13 diagnosticd: error evaluating process info - pid: 709, punique: 709

145 Jul 6 17:37:59 corestoraged: 0x7fff7ccdf000 __finishRevert_block_invoke: calling finishRevertVolume (DiskManagement) for lv UUID

146 Jul 6 17:38:00 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

147 Jul 6 17:38:00 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

148 Jul 6 17:38:00 corestoraged: 0x7fff7ccdf000 -[CoreStorageDaemon dmAsyncFinishedForDisk:mainError:detailError:dictionary:]: got callback dmAsyncFinishedForDisk, inMainError is 0

149 Jul 6 17:38:00 corestoraged: 0x7fff7ccdf000 -[CoreStorageDaemon csdDmcsSyncCall:withSession:withDmcsCallBlock:]: corestoraged: exiting csdDmcsSyncCall, err is 0

150 Jul 6 17:38:00 corestoraged: 0x7fff7ccdf000 finishBackgroundConversionState: background conversion was successful for UUID

151 Jul 6 17:38:04 com.apple.kextd: Could not set boot device property: 0xe00002bc

152

153 launchd log

154

155 Jul 6 13:29:08 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

156 Jul 6 13:29:23 com.apple.xpc.launchd.user.domain.501.100005.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.106, error = 138: Service cannot be loaded on this hardware

157 Jul 6 13:29:23 com.apple.xpc.launchd.user.domain.501.100005.Aqua: Failed to bootstrap path: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, error = 138: Service cannot be loaded on this hardware

158 Jul 6 13:34:00 : Failed to remove file or directory: name = dyld_shared_cache_x86_64h, error = 1: Operation not permitted. Further logging suppressed.

159 Jul 6 13:34:00 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

160 Jul 6 13:34:06 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.93, error = 138: Service cannot be loaded on this hardware

161 Jul 6 13:34:06 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: caller = otherbsd.234, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

162 Jul 6 13:56:56 : Failed to remove file or directory: name = dyld_shared_cache_x86_64h, error = 1: Operation not permitted. Further logging suppressed.

163 Jul 6 13:56:56 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

164 Jul 6 13:57:02 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.93, error = 138: Service cannot be loaded on this hardware

165 Jul 6 13:57:02 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: caller = otherbsd.231, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

166 Jul 6 14:02:30 : Failed to remove file or directory: name = dyld_shared_cache_x86_64h, error = 1: Operation not permitted. Further logging suppressed.

167 Jul 6 14:02:30 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

168 Jul 6 14:02:36 com.apple.xpc.launchd.user.domain.502.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.94, error = 138: Service cannot be loaded on this hardware

169 Jul 6 14:02:45 com.apple.xpc.launchd.user.domain.248.100013.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.314, error = 138: Service cannot be loaded on this hardware

170 Jul 6 14:06:31 com.apple.xpc.launchd.user.domain.501.100032.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.601, error = 138: Service cannot be loaded on this hardware

171 Jul 6 14:06:32 com.apple.xpc.launchd.user.domain.501.100032.Aqua: Could not import service from caller: caller = otherbsd.627, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

172 Jul 6 17:12:36 com.apple.xpc.launchd.user.domain.501.100141.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.2967, error = 138: Service cannot be loaded on this hardware

173 Jul 6 17:12:37 com.apple.xpc.launchd.user.domain.501.100141.Aqua: Could not import service from caller: caller = otherbsd.3002, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

174 Jul 6 17:19:34 : Failed to remove file or directory: name = dyld_shared_cache_x86_64h, error = 1: Operation not permitted. Further logging suppressed.

175 Jul 6 17:19:34 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

176 Jul 6 17:19:46 com.apple.xpc.launchd.user.domain.201.100008.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.94, error = 138: Service cannot be loaded on this hardware

177 Jul 6 17:20:30 com.apple.xpc.launchd.domain.user.0: Caller not allowed to perform action: loginwindow.94, action = query service enabled state, code = 1: Operation not permitted, uid = 0, euid = 201, gid = 201, egid = 201, asid = 100008

178 Jul 6 17:20:36 com.apple.xpc.launchd.user.domain.501.100017.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.420, error = 138: Service cannot be loaded on this hardware

179 Jul 6 17:20:36 com.apple.xpc.launchd.user.domain.501.100017.Aqua: Could not import service from caller: caller = otherbsd.448, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

180

181 Console log

182

183 Jul 2 20:32:10 crashpad_handler: [0702/203210:ERROR:scoped_task_suspend.cc(28)] task_suspend: (os/kern) invalid argument (4)

184 Jul 2 20:32:10 crashpad_handler: [0702/203210:ERROR:process_info_mac.cc(61)] pid_for_task: (os/kern) failure (5)

185 Jul 2 20:32:52 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid -1

186 Jul 2 20:33:12 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid -1

187 Jul 2 20:35:07 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 404

188 Jul 2 20:45:13 ReportCrash: csops() failed - result:-1 - error 3: No such process

189 Jul 5 09:03:30 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid -1

190 Jul 5 10:54:51 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 421

191 Jul 5 17:48:05 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 1777

192 Jul 6 13:21:04 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 3085

193 Jul 6 13:29:26 fontd: XType - wal checkpoint: 0, -1, -1.

194 Jul 6 13:29:38 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid -1

195 Jul 6 13:34:06 fontd: Failed to open read-only database, regenerating DB

196 Jul 6 13:34:49 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 454

197 Jul 6 13:58:01 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 493

198 Jul 6 14:06:49 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 771

199 Jul 6 14:24:52 crashpad_handler: [0706/142452:ERROR:exception_snapshot_mac.cc(151)] exception_thread not found in task

200 Jul 6 14:24:52 crashpad_handler: [0706/142452:ERROR:scoped_task_suspend.cc(35)] task_resume: (os/kern) invalid argument (4)

201 Jul 6 17:20:53 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 598

202 Jul 6 17:36:16 crashpad_handler: [0706/173616:ERROR:scoped_task_suspend.cc(35)] task_resume: (os/kern) invalid argument (4)

203

204 System services loaded

205

206 Adobe_Genuine_Software_Integrity_Service

207 com.adobe.adobeupdatedaemon

208 com.adobe.fpsaud

209 com.anchorfree.ajaxserver

210 com.apple.ctkd

211 com.apple.icloud.findmydeviced

212 com.apple.iconservices.iconservicesagent

213 com.apple.ifdreader

214 com.apple.logd

215 - status: 1

216 com.apple.secinitd

217 com.apple.watchdogd

218 com.apple.wdhelper

219 com.efi.fieryd

220 com.microsoft.office.licensingV2.helper

221

222 Login services loaded

223

224 com.adobe.AAM.Scheduler-1.0

225 com.adobe.AdobeCreativeCloud

226 - status: -11

227 com.apple.AssetCacheLocatorService

228 - status: -9

229 com.citrixonline.GoToMeeting.G2MUpdate

230 com.dtv.vgconnect

231 com.dtv.vgconnect.uninstall

232 com.efi.fpdu

233 com.google.keystone.user.agent

234 com.hmip.LaunchAtLogin

235 com.spotify.webhelper

236

237 Contents of /Library/LaunchAgents/com.efi.fpdu.plist

238 - mod date: Jun 13 11:07:53 2016

239 - size (B): 577

240 - checksum: 388351790

241

242 <?xml version="1.0" encoding="UTF-8"?>

243 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

244 <plist version="1.0">

245 <dict>

246 <key>Label</key>

247 <string>com.efi.fpdu</string>

248 <key>UserName</key>

249 <string>omidamidi</string>

250 <key>ProgramArguments</key>

251 <array>

252 <string>/Applications/Fiery Driver Updater.app/Contents/MacOS/Fiery Driver Updater</string>

253 <string>-showonupdate</string>

254 </array>

255 <key>StartCalendarInterval</key>

256 <dict>

257 <key>Hour</key>

258 <integer>11</integer>

259 <key>Minute</key>

260 <integer>07</integer>

261 </dict>

262 </dict>

263 </plist>

264

265 Contents of /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist

266 - mod date: Feb 19 11:59:48 2016

267 - size (B): 739

268 - checksum: 1431333249

269

270 <?xml version="1.0" encoding="UTF-8"?>

271 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

272 <plist version="1.0">

273 <dict>

274 <key>Sockets</key>

275 <dict>

276 <key>Listener</key>

277 <dict>

278 <key>SockType</key>

279 <string>stream</string>

280 <key>SockServiceName</key>

281 <string>895</string>

282 </dict>

283 </dict>

284 <key>WorkingDirectory</key>

285 <string>/Library/Application Support/Hotspot Shield/</string>

286 <key>Label</key>

287 <string>com.anchorfree.ajaxserver</string>

288 <key>Program</key>

289 <string>/Library/Application Support/Hotspot Shield/ajaxserver</string>

290 <key>ProgramArguments</key>

291 <array>

292 <string>/Library/Application Support/Hotspot Shield/ajaxserver</string>

293 </array>

294 </dict>

295

296 ...and 1 more line(s)

297

298 Contents of /Library/LaunchDaemons/com.efi.fieryd.plist

299 - mod date: Jun 13 11:08:24 2016

300 - size (B): 484

301 - checksum: 161843170

302

303 <?xml version="1.0" encoding="UTF-8"?>

304 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

305 <plist version="1.0">

306 <dict>

307 <key>Label</key>

308 <string>com.efi.fieryd</string>

309 <key>ProgramArguments</key>

310 <array>

311 <string>/usr/local/fieryd</string>

312 </array>

313 <key>RunAtLoad</key>

314 <false/>

315 <key>KeepAlive</key>

316 <dict>

317 <key>SuccessfulExit</key>

318 <true/>

319 </dict>

320 <key>ThrottleInterval</key>

321 <integer>2</integer>

322 </dict>

323 </plist>

324

325 Contents of Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist

326 - mod date: Jun 22 09:38:45 2016

327 - size (B): 461

328 - checksum: 980819794

329

330 <?xml version="1.0" encoding="UTF-8"?>

331 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

332 <plist version="1.0">

333 <dict>

334 <key>Label</key>

335 <string>com.citrixonline.GoToMeeting.G2MUpdate</string>

336 <key>ProgramArguments</key>

337 <array>

338 <string>/Users/USER/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate</string>

339 </array>

340 <key>StartInterval</key>

341 <integer>3660</integer>

342 </dict>

343 </plist>

344

345 Contents of Library/LaunchAgents/com.dtv.vgconnect.plist

346 - mod date: Feb 15 06:39:12 2016

347 - size (B): 563

348 - checksum: 237761168

349

350 <?xml version="1.0" encoding="UTF-8"?>

351 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

352 <plist version="1.0">

353 <dict>

354 <key>Label</key>

355 <string>com.dtv.vgconnect</string>

356 <key>OnDemand</key>

357 <false/>

358 <key>RunAtLoad</key>

359 <true/>

360 <key>LimitLoadToSessionType</key>

361 <string>Aqua</string>

362 <key>ProgramArguments</key>

363 <array>

364 <string>sh</string>

365 <string>-c</string>

366 <string>$HOME/Library/NDSPCShowServer.DTV/NDSPCShowServer.DTV.bundle/Contents/R esources/launch.sh</string>

367 </array>

368 </dict>

369 </plist>

370

371 Contents of Library/LaunchAgents/com.dtv.vgconnect.uninstall.plist

372 - mod date: Mar 30 16:50:38 2016

373 - size (B): 566

374 - checksum: 3563597693

375

376 <?xml version="1.0" encoding="UTF-8"?>

377 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

378 <plist version="1.0">

379 <dict>

380 <key>Label</key>

381 <string>com.dtv.vgconnect.uninstall</string>

382 <key>LimitLoadToSessionType</key>

383 <string>Aqua</string>

384 <key>WatchPaths</key>

385 <array>

386 <string>/Users/USER/Library/NDSPCShowServer.DTV</string>

387 </array>

388 <key>ProgramArguments</key>

389 <array>

390 <string>sh</string>

391 <string>-c</string>

392 <string>/tmp/vgconnect.DTV/condUninstall.sh</string>

393 </array>

394 </dict>

395 </plist>

396

397 Contents of Library/LaunchAgents/com.google.keystone.agent.plist

398 - mod date: Mar 30 15:03:52 2016

399 - size (B): 806

400 - checksum: 619469258

401

402 <?xml version="1.0" encoding="UTF-8"?>

403 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

404 <plist version="1.0">

405 <dict>

406 <key>Label</key>

407 <string>com.google.keystone.user.agent</string>

408 <key>LimitLoadToSessionType</key>

409 <string>Aqua</string>

410 <key>ProgramArguments</key>

411 <array>

412 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.** ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

413 <string>-runMode</string>

414 <string>ifneeded</string>

415 </array>

416 <key>RunAtLoad</key>

417 <true/>

418 <key>StartInterval</key>

419 <integer>3623</integer>

420 <key>StandardErrorPath</key>

421 <string>/dev/null</string>

422 <key>StandardOutPath</key>

423 <string>/dev/null</string>

424 </dict>

425 </plist>

426

427 Contents of Library/LaunchAgents/com.hmip.LaunchAtLogin.plist

428 - mod date: Apr 9 17:27:44 2016

429 - size (B): 589

430 - checksum: 701808037

431

432 <?xml version="1.0" encoding="UTF-8"?>

433 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

434 <plist version="1.0">

435 <dict>

436 <key>ExitTimeOut</key>

437 <integer>0</integer>

438 <key>Label</key>

439 <string>com.hmip.LaunchAtLogin</string>

440 <key>LimitLoadToSessionType</key>

441 <string>Aqua</string>

442 <key>OnDemand</key>

443 <true/>

444 <key>ProcessType</key>

445 <string>Interactive</string>

446 <key>ProgramArguments</key>

447 <array>

448 <string>/Applications/Hide My IP.app/Contents/MacOS/Hide My IP</string>

449 </array>

450 <key>RunAtLoad</key>

451 <false/>

452 </dict>

453 </plist>

454

455 Contents of Library/LaunchAgents/com.spotify.webhelper.plist

456 - mod date: Jul 6 15:25:42 2016

457 - size (B): 536

458 - checksum: 2437200281

459

460 <?xml version="1.0" encoding="UTF-8"?>

461 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

462 <plist version="1.0">

463 <dict>

464 <key>Label</key>

465 <string>com.spotify.webhelper</string>

466 <key>KeepAlive</key>

467 <dict>

468 <key>NetworkState</key>

469 <true/>

470 </dict>

471 <key>RunAtLoad</key>

472 <true/>

473 <key>Program</key>

474 <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

475 <key>SpotifyPath</key>

476 <string>/Applications/Spotify.app</string></dict>

477 </plist>

478

479 User login items

480

481 iTunesHelper

482 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

483 InfiniteHD

484 - /Users/USER/Library/Octoshape/InfiniteHD.app

485

486 iCloud services

487

488 MOBILE_DOCUMENTS

489 PHOTO_STREAM

490 MAIL_AND_NOTES

491 CONTACTS

492 CALENDAR

493 REMINDERS

494 BOOKMARKS

495 NOTES

496 KEYCHAIN_SYNC

497

498 iCloud errors

499

500 cloudd 7

501 Finder 6

502 cloudphotosd 4

503 comapple.CloudPhotosConfiguration 3

504 comapple.InputMethodKit.TextReplacementService 2

505

506 Continuity errors

507

508 sharingd 39

509 sharedfilelistd 24

510 comapple.appkit.xpc.openAndSavePanelService 7

511

512 Restrictive permissions: 194

513

514 Lockfiles: 1

515

516 Applications

517

518 /Users/USER/Library/NDSPCShowServer.DTV/Setup.app

519 - com.octoshape.installer

520 - Octoshape Aps

521 /Users/USER/Library/Octoshape/Uninstall.app

522 - com.octoshape.uninstaller

523 - Octoshape Aps

524

525 PrefPane

526

527 /Library/PreferencePanes/Flash Player.prefPane

528 - com.adobe.flashplayerpreferences

529

530 Bundles

531

532 /Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin

533 - com.adobe.CameraRaw

534 - Adobe Systems, Inc.

535 /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

536 - com.AdobeAAMDetectLib.AdobeAAMDetect

537 - Adobe Systems, Inc.

538 /Library/Internet Plug-Ins/Flash Player.plugin

539 - com.macromedia.Flash Player.plugin

540 - Adobe Systems, Inc.

541 /Library/Internet Plug-Ins/Quartz Composer.webplugin

542 - com.apple.QuartzComposer.webplugin

543 - Software Signing

544 /Library/ScriptingAdditions/Adobe Unit Types.osax

545 - NA

546 /Users/USER/Library/Address Book Plug-Ins/SkypeABCaller.bundle

547 - com.skype.SkypeABCaller

548 /Users/USER/Library/Address Book Plug-Ins/SkypeABChatter.bundle

549 - com.skype.SkypeABChatter

550 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

551 - com.skype.SkypeABDialer

552 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

553 - com.skype.SkypeABSMS

554 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/22.0.0.192/PepperFlashPlayer.plugin

555 - com.macromedia.PepperFlashPlayer.pepper

556 - Adobe Systems, Inc.

557 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.885/_platform_specific/mac_x64/widevine cdmadapter.plugin

558 - NA

559 /Users/USER/Library/Application Support/Skype/facebook#3aoamidi/SKFullTextIndex.bundle

560 - NA

561 /Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

562 - com.citrixonline.mac.WebDeploymentPlugin

563 /Users/USER/Library/Internet Plug-Ins/OctoshapeWeb.plugin

564 - com.octoshape.browserplugin

565 - Octoshape Aps

566

567 Bundles (new)

568

569 /Library/Internet Plug-Ins/Flash Player.plugin

570 - com.macromedia.Flash Player.plugin

571 - Adobe Systems, Inc.

572 /Library/PreferencePanes/Flash Player.prefPane

573 - com.adobe.flashplayerpreferences

574

575 Library paths

576

577 /Applications/Heroes of the Storm/Support/libfmodex.4.44.50.dylib

578 /Applications/Heroes of the Storm/Support/libicudata.52.1.dylib

579 /Applications/Heroes of the Storm/Support/libicui18n.52.1.dylib

580 /Applications/Heroes of the Storm/Support/libicuio.52.1.dylib

581 /Applications/Heroes of the Storm/Support/libicule.52.1.dylib

582 /Applications/Heroes of the Storm/Support/libiculx.52.1.dylib

583 /Applications/Heroes of the Storm/Support/libicutu.52.1.dylib

584 /Applications/Heroes of the Storm/Support/libicuuc.52.1.dylib

585 /Library/Application Support/Hotspot Shield/libafproxy.dylib

586 - com.anchorfree.libafproxy

587 - AnchorFree Inc.

588 /Library/Printers/Xerox/PDEs/EF539658/libefijp2.4.1.058.dylib

589 /Library/Printers/Xerox/PDEs/EF809594/libefijp2.9.0.009.dylib

590 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.885/_platform_specific/mac_x64/libwidev inecdm.dylib

591

592 MD importers

593

594 /Applications/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook Spotlight Importer.mdimporter

595

596 App extensions

597

598 com.adobe.accmac.ACCFinderSync

599 com.getdropbox.dropbox.garcon

600 com.microsoft.onenote.mac.shareextension

601

602 Modifications

603

604 file added: /Applications/Calendar.app/Contents/Resources/_internal_AddToServer.tiff

605 file added: /Applications/Calendar.app/Contents/Resources/_internal_DeleteFromServer.tiff

606 file added: /Applications/Calendar.app/Contents/Resources/_internal_ReplyToServer.tiff

607 file added: /Applications/Calendar.app/Contents/Resources/_internal_ScheduleWithServer.tiff

608 file added: /Applications/Calendar.app/Contents/Resources/_internal_StartQueue.tiff

609 file added: /Applications/Calendar.app/Contents/Resources/_internal_StopQueue.tiff

610 file added: /Applications/Calendar.app/Contents/Resources/App-empty.icns

611 file added: /Applications/Calendar.app/Contents/Resources/App.icns

612 file added: /Applications/Calendar.app/Contents/Resources/ar.lproj/AlarmCustom.strings

613 file added: /Applications/Calendar.app/Contents/Resources/ar.lproj/AlarmInstance.strings

614 ...

615 file added: /Applications/Mail.app/Contents/Resources/ActionFlagTemplate.pdf

616 file added: /Applications/Mail.app/Contents/Resources/ActionUnreadTemplate.pdf

617 file added: /Applications/Mail.app/Contents/Resources/ActionReplyAllTemplate.pdf

618 file added: /Applications/Mail.app/Contents/Resources/ActionReadTemplate.pdf

619 file added: /Applications/Mail.app/Contents/Resources/AddMailboxTemplate.pdf

620 file added: /Applications/Mail.app/Contents/Resources/alphaPixel.tiff

621 file added: /Applications/Mail.app/Contents/Resources/appdiagnose

622 file added: /Applications/Mail.app/Contents/Resources/ApplicationIcon.icns

623 file added: /Applications/Mail.app/Contents/Resources/ar.lproj/Accessibility.strings

624 file added: /Applications/Mail.app/Contents/Resources/ar.lproj/AccessibilityImageDescriptio ns.strings

625 ...

626 file added: /Applications/Maps.app/Contents/Resources/3d.pdf

627 file added: /Applications/Maps.app/Contents/Resources/add-to-favorites.pdf

628 file added: /Applications/Maps.app/Contents/Resources/alert-big.tiff

629 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/BookmarkItemView.strings

630 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/Caboose.strings

631 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/BookmarksView.strings

632 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/CalloutBubbleDetailViewContr oller.strings

633 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/GenericCalloutButton.strings

634 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/InfoPlist.strings

635 file added: /Applications/Maps.app/Contents/Resources/ar.lproj/MainMenu.strings

636 ...

637 file added: /Applications/Reminders.app/Contents/Resources/Alarm.pdf

638 file added: /Applications/Reminders.app/Contents/Resources/add list.pdf

639 file added: /Applications/Reminders.app/Contents/Resources/ar.lproj/ImportDestination.strin gs

640 file added: /Applications/Reminders.app/Contents/Resources/ar.lproj/ImportProgress.strings

641 file added: /Applications/Reminders.app/Contents/Resources/ar.lproj/InfoPlist.strings

642 file added: /Applications/Reminders.app/Contents/Resources/ar.lproj/Localizable.strings

643 file added: /Applications/Reminders.app/Contents/Resources/ar.lproj/MainMenu.strings

644 file added: /Applications/Reminders.app/Contents/Resources/Base.lproj/ImportDestination.nib

645 file added: /Applications/Reminders.app/Contents/Resources/Base.lproj/ImportProgress.nib

646 file added: /Applications/Reminders.app/Contents/Resources/Base.lproj/MainMenu.nib

647 ...

648 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/.__CodeSignature

649 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/._PkgInfo

650 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/._Info.plist

651 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/MacOS/._AAM Registration Notifier

652 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/._AAM.icns

653 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/Dictionary/cs_CZ/._stringTable.zdct

654 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/Dictionary/da_DK/._stringTable.zdct

655 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/Dictionary/de_DE/._stringTable.zdct

656 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/Dictionary/en_GB/._stringTable.zdct

657 file added: /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app/Contents/Resources/Dictionary/en_US/._stringTable.zdct

658 ...

659 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/.__CodeSignature

660 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/._Info.plist

661 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/._PkgInfo

662 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/MacOS/._adobe_licutil

663 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/._adbe_licutil.icns

664 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/English.lproj/._InfoPlist.stri ngs

665 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/OBLRes/ar_AE/._ConnectionFAQ.h tml

666 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/OBLRes/ar_AE/._LicenseFAQ.html

667 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/OBLRes/ar_AE/._Main.zdct

668 file added: /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app/Contents/Resources/OBLRes/bg_BG/._ConnectionFAQ.h tml

669 ...

670 file added: /Applications/Utilities/Adobe Application Manager/LWA/amtservices.framework/Versions/Current/.__CodeSignature

671 file added: /Applications/Utilities/Adobe Application Manager/LWA/amtservices.framework/Versions/Current/._amtservices

672 file added: /Applications/Utilities/Adobe Application Manager/LWA/amtservices.framework/Versions/Current/Resources/._Info.plist

673 file added: /Applications/Utilities/Adobe Application Manager/LWA/asneu.framework/Versions/Current/.__CodeSignature

674 file added: /Applications/Utilities/Adobe Application Manager/LWA/asneu.framework/Versions/Current/._asneu

675 file added: /Applications/Utilities/Adobe Application Manager/LWA/asneu.framework/Versions/Current/Resources/._Info.plist

676 file added: /Applications/Utilities/Adobe Application Manager/LWA/asneu.framework/Versions/Current/Resources/English.lproj/._InfoPlis t.strings

677 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/.__CodeSignature

678 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/._Info.plist

679 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/._PkgInfo

680 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/MacOS/._AAM Registration Notifier

681 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/._AAM.icns

682 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/Dictionary/cs_CZ/._stringTable.zdct

683 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/Dictionary/da_DK/._stringTable.zdct

684 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/Dictionary/de_DE/._stringTable.zdct

685 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/Dictionary/en_AE/._stringTable.zdct

686 file added: /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app/Contents/Resources/Dictionary/en_GB/._stringTable.zdct

687 ...

688 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/applboot.bin

689 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/applembr.bin

690 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/ar.lproj/InfoPlist.strings

691 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/ar.lproj/MainMenu.strings

692 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/Background.png

693 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/EMAIL

694 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/Base.lproj/MainMenu.nib

695 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/BootCampAssistant-Entitlements.plist

696 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/ca.lproj/InfoPlist.strings

697 file added: /Applications/Utilities/Boot Camp Assistant.app/Contents/Resources/cs.lproj/InfoPlist.strings

698 ...

699 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/OtherBinaries/VoiceOverUtilityCacheBuilder.app/Contents/Pk gInfo

700 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/OtherBinaries/VoiceOverUtilityCacheBuilder.app/Contents/Re sources

701 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/_internal_Developer.icns

702 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/Activities.tiff

703 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/ActivitiesSitesPrefs.strings

704 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/ActivitiesView.strings

705 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/Braille-DisplaysTab.strings

706 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/Braille-LayoutTab.strings

707 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/Commanders-KeyboardTab.strings

708 file added: /Applications/Utilities/VoiceOver Utility.app/Contents/Resources/ar.lproj/Commanders-NumPadTab.strings

709 ...

710

711 Non-loading kernel extensions

712

713 /System/Library/Extensions/AppleOSXUSBNCM.kext

714 - com.apple.driver.AppleOSXUSBNCM

715 - Software Signing

716

717 Installations

718

719 Adobe Flash Player: 7/5/16, 9:27 AM

720 Fiery Printer Driver: 6/13/16, 11:08 AM

721 Fiery Driver: 6/13/16, 11:08 AM

722 DriverJobPropertiesX64: 6/13/16, 11:08 AM

723 DriverHarmonyCXP: 6/13/16, 11:08 AM

724

725 Elapsed time (sec): 599

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jul 6, 2016 6:42 PM in response to oamidi

Please remove "Hide My IP" and "Hotspot Shield." See whether the crashing stops.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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