Hi. To clear up some storage, I deleted a ton of emails (close to 17000, all hiding in "archive"...grrrr), but even after this, the size of "Mail" isn't budging. ideas?? I've checked all folders, desktop, etc....shouldn't be that much there, size wise. I Also changed the settings so deleted emails actually get deleted, not archived.
iPhone 5s, iOS 9.3.2
The other idea I hesitate to recommend. Since deleting the account did not change the mail storage size you could have a corrupted system and IF so the way to remedy would be a system restore. Takes a bit of effort and may not resolve the issue, hard to tell.
Just to be sure and cover the bases first try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything but a minute.
If a forced restart does not help try a System Restore ???
First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:
Most email are not handled locally, it's on the email providers server. What does the device say in Settings > General > Storage & iCloud Usage > <STORAGE> > Manage Storage > Mail?
If you have an IMAP account try resetting your mail account as follows. See if that helps.
First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen. Then go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account and swipe to Delete. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Then go back to Settings > Mail… and add the account again.
Thanks, I did that, didn't work. Here's another thing that makes this maddening: after I deleted that acct, i restarted my phone and checked the mail size before re adding that acct: nothing changed. My other email acct is rarely used, and there's nothing in there.
anyone have other ideas?
That's where I got the 1GB info from. It's gone down to 822MB now, but it still seems like a lot.
My iPhone still shows 1GB in "Mail", even after massive deletes?
