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Q: games crashing ..
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Jul 6, 2016 6:56 PMby Rysz,HelpfulFor refunds and billing issues, you'll have to contact Apple support directly.
https://www.apple.com/emea/support/itunes/contact.html
You you should also try some basic troubleshooting steps, in case the issue is with the device, rather than the games.
To Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).
If this doesn't help, you might need to Restore your iPhone.
https://support.apple.com/en-us/HT204184
If your backup is to iTunes, make sure it's an encrypted backup.
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Jul 6, 2016 6:56 PMby roaminggnome,HelpfulHas he tried restarting his iPad/ipod/iphone? Resetting it? Restoring it?
Has he tried deleting the app and redownloading it?
Download your past purchases - Apple Support
