touseeffromgujranwala
Level 1
(8 points)
iPhone
Q: Iphone 5s back camera problem
When I open the camera app, front camera works fine but when I switch to the back camera the display goes black. In the top left corner it shows the following message, "Flash is Disabled - The iPhone needs to cool down before you can use the flash." But the phones temperature feels normal.
by ChrisJ4203,Apple recommended
ChrisJ4203
Level 9
(56,834 points)
iPhone
From this support document, Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
