MacBook air does not start

When I was playing a game my MacBook suddenly crashed and wwhen I tried to start it it didn't do anything.

MacBook Air, OS X El Capitan (10.11.5)

Posted on Jul 7, 2016 6:13 AM

Reply
2 replies

Jul 7, 2016 6:18 AM in response to xandervdm

Hi.

Take a look at the steps suggested by Apple in this article:

If your Mac won't turn on - Apple Support

Try Safe Boot:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- After your Mac boots up, restart it as you usually do.

If this doesn't help, follow the instructions below:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disk and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support

Try resetting the System Management Controller: https://support.apple.com/en-us/HT201295

Hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook air does not start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.