Wireless keyboard stops working but is still connected?

Hello BGriggs1294!

From what you've posted, I'd definitely want to have my keyboard working with my Mac computer, too. There's a few things to check.

If you haven't, go through the tips in this article to make sure everything is setup and interference free: Using a Bluetooth mouse, keyboard, or trackpad with your Mac - Apple Support

After that, you can try out the keyboard in safe mode to see if it happens there, too: Try safe mode if your Mac doesn't finish starting up - Apple Support

And you can try a new user on the computer: How to test an issue in another user account on your Mac - Apple Support

Reply back with the results if the keyboard still disconnects after those.

Regards.

Try resetting the SMC and NVRAM. If that does not help, I would take everything in for testing/diagnosis. There could be a Bluetooth hardware problem.

Barry

post.user_wrote.label:

I'm having a problem where my wireless keyboard stops working but is still connected. It resolves itself if I restart my Mac (and continues to work for a few hours) but then it will stop working…

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