Hi Jimmy, thanks for your reply I did the etrecheck for you. I was unable to get the page back to show you exactly what it said... the etrecheck comes out the same every time! I was told at one time I need more Ram but that can't be because I have nothing on my computer like I explained before I have not as of yet been able to open most of my apps yet and lean how to use them including iTunes Because of personal reasons.... and this adobe flash keeps coming back.. my daughter come to visit me and turned me on to something called admitOne where I can watch all kinds of shows and series that roku does not have out yet... I have its save. but it said I should use google with it for server reasons???? it was getting stuck in safari haven't tried it in chrome yet.. your personal advice Jimmy would I be better off getting rid of chrome and google and use Safari and mac's mail instead of google's gmail? so I don't have to bother anymore?? and if I do that what do I use for instead of adobe flash? thanks so much.... sorry for just now getting back with you
EtreCheck version: 2.6.6 (226)
Report generated 7/7/16, 4:05 PM
Runtime 3:27
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (15-inch, Mid 2012)
[Click for Technical Specifications]
[Click for User Guide]
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 195 - SN = D863163R1XUDGDLBQ
Video Information: (What does this mean?)
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: (What does this mean?)
OS X Mavericks 10.9.5 (13F1808) - Time since boot: about 7 hours
Disk Information: (What does this mean?)
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.11 GB (425.00 GB free)
HL-DT-ST DVDRW GS31N ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
System Launch Agents: (What does this mean?)
[loaded] com.apple.RemoteDesktop.plist - Invalid signature!
[loaded] com.apple.screensharing.MessagesAgent.plist - Invalid signature!
Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Living Wallpaper Application (/Applications/Living Wallpaper HD free.app)
Safari Application (/Applications/Safari.app)
Other Apps: (What does this mean?)
[running] [0x0-0x8008].com.google.Chrome
[running] [0x0-0xa00a].com.vinnov.Living-Wallpaper-HD-free
[running] com.etresoft.EtreCheck.22912
[loaded] com.google.Chrome.36640
[running] com.malwarebytes.Malwarebytes-Anti-Malware-Service
[running] com.malwarebytes.antimalware.29952
[loaded] com.vinnov.Living-Wallpaper-HD-free.62160
[loaded] com.vinnov.LivingWallpaperHDfreeHelper
[running] jp.co.canon.ij.scanutility2.CIJSUAgent
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 22.0.0.192 - SDK 10.9 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 22.0.0.192 - SDK 10.9 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.5.8 - SDK 10.6 [Click for support]
PepperFlashPlayer: Version: 22.0.0.192 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
15% WindowServer
4% kernel_task
2% Living Wallpaper HD free
0% launchd(5)
0% fontd
Top Processes by Memory: (What does this mean?)
1.11 GB com.apple.WebKit.WebContent(7)
529 MB kernel_task
168 MB Safari
131 MB mds_stores
98 MB WindowServer
Virtual Memory Information: (What does this mean?)
23 MB Free RAM
3.16 GB Used RAM (409 MB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Jul 7, 2016, 02:15:11 PM ~/Library/Logs/DiagnosticReports/helpd_2016-07-07-141511_[redacted].crash
Jul 7, 2016, 08:19:20 AM Self test - passed