feather6868

Q: hackers

Hi, When I opened Google to search it  said that I have a hacker in safari that can get my pass words and other info. What can I do about this? I have been using google for my gmail and google chrome for my default browser with the 2-sep verification security.  I also use Safari everyday... Ive had allot of problems with chrome... I only use it for my email- gmail. I do not like the Icon Mail on macbook pro its confusing to me that is the only reason I ended up with google for my gmail account... with that said I don't know much about my macbook pro and still have allot to learn.... should I get rid out google chrome all together and start making Safari my default browser and use the macbook pro's mail? get rid of goole & chrome?  Any help would be appreciated I get very nervous when I get a message saying I'm being hacked>>> I search with safari every day already but I do use chrome allot to for things like pdf files where they say you have to have adobe, or AdmitOne tells you to use chrome because the server is better for the connection from my mac to my tv? things I don't understand! And again with adobe that I have already deleted so many times keeps coming back??? I really need some help here.  I have all this cool app's on my mac that I still don't know how to use!!!???  But right now I need to make this Hacker go away and keep my mac safe.  all I have running in my have is my mac, my tv that has a roku box and my modem.. hope someone can help me.... waiting for reply ...

Thanks community

feather6868

MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.5)

Posted on Jul 7, 2016 9:57 AM

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Q: hackers

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  • by feather6868,

    feather6868 feather6868 Jul 10, 2016 7:56 AM in response to Csound1
    Level 1 (17 points)
    Mac OS X
    Jul 10, 2016 7:56 AM in response to Csound1

    Hi Csound1,

    How are you today?  I would like to start by saying, I hope that after you read this that we can start over.

    I have never used time machine before the person at best buy who did my mac told me I need not need it nor did I need iCloud and also told me that the mail would cause me problems!! I ask him then why did I buy an apple when I can't use all the cool stuff... I did explain to him (I don't share my personal life but I've been divorced 2 yrs this month, it wasn't a good marriage very abusive mentally then later physically.. I had a total of 13 major surgeries during that marriage & 3 concussions. I was told to get an apple it does everything for you, no more worries...) that was my divorce present to myself... with that said. The mac was put away for awhile due heath issues.. So I'm new to all of this... so all the apps that came with the apple I haven't had a chance to use yet. I haven't even developed iTunes yet or any of the other apps. Where is all the space going to??? I feel dumb when it comes to this stuff ..when I” read your reply it sounded mean to me because of course you hit reply to answer someone. I simply wanted to tell Jimmy what I just told you and I didn’t want everyone to know why I needed a little more explaining to understand what do with my apple… I hope you understand and there are no hard feelings between us….I know you have allot of experience and hope one day you can help me out.  I'm really not a not nice person Csound1 complete opposite I'm to nice and get taken advantage of at times something I need to work on Ive been told.....Have a wonderful day… feather6868

  • by feather6868,

    feather6868 feather6868 Jul 10, 2016 7:58 AM in response to Csound1
    Level 1 (17 points)
    Mac OS X
    Jul 10, 2016 7:58 AM in response to Csound1

    Hi Csound1,

    How are you today?  I would like to start by saying, I hope that after you read this that we can start over.

    I have never used time machine before the person at best buy who did my mac told me I need not need it nor did I need iCloud and also told me that the mail would cause me problems!! I ask him then why did I buy an apple when I can't use all the cool stuff... I did explain to him (I don't share my personal life but I've been divorced 2 yrs this month, it wasn't a good marriage very abusive mentally then later physically.. I had a total of 13 major surgeries during that marriage & 3 concussions. I was told to get an apple it does everything for you, no more worries...) that was my divorce present to myself... with that said. The mac was put away for awhile due heath issues.. So I'm new to all of this... so all the apps that came with the apple I haven't had a chance to use yet. I haven't even developed iTunes yet or any of the other apps. Where is all the space going to??? I feel dumb when it comes to this stuff ..when I” read your reply it sounded mean to me because of course you hit reply to answer someone. I simply wanted to tell Jimmy what I just told you and I didn’t want everyone to know why I needed a little more explaining to understand what do with my apple… I hope you understand and there are no hard feelings between us….I know you have allot of experience and hope one day you can help me out.  I'm really not a not nice person Csound1 complete opposite I'm to nice and get taken advantage of at times something I need to work on Ive been told.....Have a wonderful day… feather6868

  • by Csound1,

    Csound1 Csound1 Jul 10, 2016 8:18 AM in response to feather6868
    Level 9 (51,432 points)
    Desktops
    Jul 10, 2016 8:18 AM in response to feather6868

    You can reply to Jimmy by pressing the reply button on one of his posts (any one)

  • by feather6868,

    feather6868 feather6868 Jul 10, 2016 1:04 PM in response to Grant Bennet-Alder
    Level 1 (17 points)
    Mac OS X
    Jul 10, 2016 1:04 PM in response to Grant Bennet-Alder
    Hi Grant, I live in a small town the closest apple store here is in tampa thats a three hour drive...  can I trust a private computer store?  if they are reasonable? thanks for your advice... I have a questions what your seeing on my pc is it all the cd's in 2008-2013 best buy but on from my usb drives.... which still have. can you explain the etrecheck to me??? the only thing I can think of is that!!! and all the dup's of pics... Like I said I have not open-end any of my apps yet and enjoyed my mac as of yet.... no, garage band, iMovie, iTunes,evernote, FaceTime once or twice, just everything that comes up when you click on your launchpad icon... exept for maybe 5 of them.  that is sad the view people I have ask around here they want to much money and I didn't feel i could trust  them.  so when I found this community I was so happy because know I had people that can help me.  and everyone has been great but I know everyone can only do so much especially when someone is so knew to the the apple products... would it help if i would delete all my dup's? read how the time machine works to back up my files, and delete delete the 2 launch agents i believe jimmy called it? and if i could figure out hoe to open the recordings best buy but on my pc from my phone to listen to them and the usb's that would help too? see, how much I know thanks again feather6868
  • by feather6868,

    feather6868 feather6868 Jul 10, 2016 1:11 PM in response to Csound1
    Level 1 (17 points)
    Mac OS X
    Jul 10, 2016 1:11 PM in response to Csound1

    Thanks

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 10, 2016 1:47 PM in response to feather6868
    Level 9 (61,390 points)
    Desktops
    Jul 10, 2016 1:47 PM in response to feather6868

    In my opinion, that Authorized Apple Service Provider should be saved for a Time when you have different, unexplained, and more serious symptoms. In general, third-party Providers are MUCH better at Hardware problems than giving software or operating advice.

     

    You do not seem to be suffering any ill effects from duplicate files, and most of them will not be very large, so there is very little urgency in getting rid of them. I think if you do not have other symptoms, you should just delete those files I mentioned, start Time Machine working with a BIG external drive. (It is so easy to just enable Time Machine -- far simpler than to describe how to do it.) Then live happily ever after.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 10, 2016 2:58 PM in response to Grant Bennet-Alder
    Level 9 (61,390 points)
    Desktops
    Jul 10, 2016 2:58 PM in response to Grant Bennet-Alder

    System Preferences > Time Machine:

    TmeMachineSaves.png

     

    .

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