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Q: Apple Configurator: "The firmware image was corrupted. Please retry the operation"

Hi,

I'm trying to prepare an iPad with Apple Configurator on OSX 10.11.1 and I am getting the following:

 

"Completed with an error"

     "Unable to download iOS 9.3.2"

          "The firmware image was corrupted. Please retry the operation."

 

I have tried the following, which all resulted in the same error:

     deleting ~/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.confi gurator/Firmware/*

     deleting the Firmware directory itself

 

I have successfully configured other iPads using the same laptop+cable earlier today

 

The iPad in question is currently on iOS 9.3.2 (13F69) so I don't know why I would need to download it again

 

If you were to give me the location of the Apple Configurator log files I'd be happy to post the output here.

Apple Configurator, OS X El Capitan (10.11.1), null

Posted on Jul 7, 2016 11:47 AM

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Q: Apple Configurator: "The firmware image was corrupted. Please retry the operation"

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