Q: i bought my and ipad pro both from UAE and now im in nepal. Facetime is not available on both devices wht is that and can i fix it ... i bought my and ipad pro both from UAE and now im in nepal. Facetime is not available on both devices wht is that and can i fix it? more
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Helpful answers
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by Carolyn Samit,Jul 7, 2016 12:20 PM in response to sameeryonzee
Carolyn Samit
Jul 7, 2016 12:20 PM
in response to sameeryonzee
Level 10 (121,912 points)
Apple MusicFaceTime is not available in all locations (countries)
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Jul 7, 2016 12:21 PM in response to sameeryonzeeby Niel,Because an internal configuration file on those devices disables it unless the installed SIM card overrides the lockout; only a small number of them do, and all of those are for Middle Eastern carriers.
(143334)
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Jul 8, 2016 6:37 AM in response to sameeryonzeeby Diana.McCall,Just to confirm, the lockout is based on the device serial number. Facetime will not work on devices with certain serial numbers, which are reserved for devices in certain countries.
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Jul 8, 2016 7:06 AM in response to Diana.McCallby Niel,It isn't. It's a combination of that file, the country code in the model number, and the installed SIM card when applicable.
(143344)