Dhruv.Patelll
Level 1 (4 points)
iPod

Q: My iPod 4 is not showing FaceTime in settings, spotlight search or on the home screen. Help!!

My iPod 4 running iOS 6.1.6 does not show FaceTime anywhere. Not in contacts, settings, spotlight search, or in the home screen. I looked in restrictions and facetime is turned on But the app is nowhere to be seen. Can someone please help me! I need a solution!

iPod touch, iOS 6.1.6

Posted on Jul 7, 2016 3:20 PM

Close
Dhruv.Patelll

Q: My iPod 4 is not showing FaceTime in settings, spotlight search or on the home screen. Help!!

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Jul 7, 2016 3:29 PM in response to Dhruv.Patelll
    Level 10 (188,764 points)
    Desktops
    Jul 7, 2016 3:29 PM in response to Dhruv.Patelll

    Was FT present before?

    Where was the iPod officially marked for sale for?

    FT is prohibited in some middle eastern countries and can't be made to appear even when the device is used in another location.

     

    If the iPod is supposed to have FT then try:

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

  • by Dhruv.Patelll,

    Dhruv.Patelll Dhruv.Patelll Jul 7, 2016 3:32 PM in response to lllaass
    Level 1 (4 points)
    iPod
    Jul 7, 2016 3:32 PM in response to lllaass

    FaceTime was there before and I bought it and use it in the USA

  • by lllaass,

    lllaass lllaass Jul 7, 2016 3:43 PM in response to Dhruv.Patelll
    Level 10 (188,764 points)
    Desktops
    Jul 7, 2016 3:43 PM in response to Dhruv.Patelll

    Then try the actions I suggested.