troll-hunter
Level 1 (8 points)
Apple Watch

Q: Cannot Pair Apple Watch to iPhone6

I am unable to pair my apple watch to my iPhone6.  I hold the phone in Pairing Mode with the watch also in pairing mode.  I keep the watch face in the view finder and it doesn't sync up.  I can see my Bluetooth symbol flash, but it doesn't get to the next level.  When I manually pair them, I receive the pairing code and select it, but the watch never gives me the 6-digit code.  Then it times out and I have to start over.

 

This was working for about a year, and today it just shut down and wouldn't connect, so I cleared it and thought it would be easy to pair and go.  I was wrong.  Any help would be very much appreciated!

iPhone 6, iOS 9.3.2

Posted on Jul 7, 2016 7:31 PM

by Jonathan UK,Apple recommended
Jonathan UK Jonathan UK
Level 8 (39,662 points)
Apple Watch
A:

Hi

 

If your watch is unpaired according to your iPhone, but not yet according to your watch, follow these steps to re-pair your watch:

 

  • On your watch: go to the Home screen (via a single press of the Digital Crown) > Settings (cog icon) > General > Reset > Erase all Content and Settings.

 

Posted on Jul 8, 2016 1:01 AM

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troll-hunter

Q: Cannot Pair Apple Watch to iPhone6

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  • Helpful answers

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Jul 8, 2016 1:01 AM in response to troll-hunter
    Level 8 (39,662 points)
    Apple Watch
    Jul 8, 2016 1:01 AM in response to troll-hunter

    Hi

     

    If your watch is unpaired according to your iPhone, but not yet according to your watch, follow these steps to re-pair your watch:

     

    • On your watch: go to the Home screen (via a single press of the Digital Crown) > Settings (cog icon) > General > Reset > Erase all Content and Settings.

     

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Jul 8, 2016 3:27 PM in response to troll-hunter
    Level 8 (39,662 points)
    Apple Watch
    Jul 8, 2016 3:27 PM in response to troll-hunter

    Before trying again to pair your watch, it may help to close all open apps on your iPhone and then to restart both devices:

     

    • On your iPhone, double-click on the Home button, then swipe up on each app preview to close it;
    • Turn both devices off together, then restart your iPhone first;
      • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.
      • To turn it back on: press and hold the side button until you see the Apple logo.

     

    You may then also be able to follow the standard pairing process, without needing to pair manually: