My Apple ID is totally gone!

So far I've been searching the net on how to solve this problem. I learned that Apple IDs can't be deleted, only deactivated, but both don't seem to fit my problem. My account has just disappeared.


What I did was create a new Apple ID account with a different store to download and install a certain app. Before doing so, I signed out with my iCloud Account. After creating the new account, i chose "Don't Merge" option in iCloud.


Next thing I knew, I can't access my original Apple ID and I can't even recover it. Everytime I try to recover it, Apple says that account doesn't exist.


How do I fix this? Please I need to access that account.

iPhone 5, iOS 8.1.2

Posted on Jul 7, 2016 6:09 PM

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Posted on Jul 8, 2016 2:01 AM

I figured it out. Before I actually created an entirely new account with different email add, I had created an account (1st attempt) that I actually thought was a failure since I was attempting to set it with different country to access that country's itunes store and that account (1st attempt) happened to obtain the same country as my original one, so as a result, I had to create another account (2nd attempt), and while in the process of creating that, my phone data (game center, itunes, icloud) was transferred to that first attempted account I made. So basically, my original Apple ID was disabled since all the data was transferred to that account. My original Apple ID was gone but my game/apps data wasn't, they were just transferred to a new one.


Thanks for the help! Talking to Customer Support helped me realize that.

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Question marked as Top-ranking reply

Jul 8, 2016 2:01 AM in response to KiltedTim

I figured it out. Before I actually created an entirely new account with different email add, I had created an account (1st attempt) that I actually thought was a failure since I was attempting to set it with different country to access that country's itunes store and that account (1st attempt) happened to obtain the same country as my original one, so as a result, I had to create another account (2nd attempt), and while in the process of creating that, my phone data (game center, itunes, icloud) was transferred to that first attempted account I made. So basically, my original Apple ID was disabled since all the data was transferred to that account. My original Apple ID was gone but my game/apps data wasn't, they were just transferred to a new one.


Thanks for the help! Talking to Customer Support helped me realize that.

Jul 7, 2016 6:33 PM in response to KiltedTim

My new account has a different email. I just remember when I was logging out my original account from iCloud, it asked me to turn off Find my Iphone and I did. There was another question asked and I chose "Keep", I think it was referring to my iphone details, like game accounts, contacts, etc.


And yes, I'm very positive I totally did create a new account. I can't access my original account anywhere on iphone: Game Center, iCloud and iTunes. I also did try to fix this on my desktop computer, but no success so far. What did I do wrong? Sigh..

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My Apple ID is totally gone!

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