macca56

Q: iTunes podcasts freezing on my Windows 10 pc

I have iTunes 12.4.1.6 on my PC, which runs Windows 10 Home.  I only use iTunes to listen to podcasts. I have been overseas for a month and turned on the PC today for the first time since June 8.  Latestt epissodes of podcasts downloaded OK, but keep freezing when I play them.  I uninstalled and reinstalled iTunes, with no improvement. I am a technically inept 60 yo with no children or grandchildren to tell me what to do. Any suggestions? Apologies if this has been answered elsewhere.

Windows 10

Posted on Jul 7, 2016 8:08 PM

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Q: iTunes podcasts freezing on my Windows 10 pc

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  • by becky_s22,

    becky_s22 becky_s22 Jul 8, 2016 2:17 PM in response to macca56
    Community Specialists
    Jul 8, 2016 2:17 PM in response to macca56

    Hi, macca56!

     

    Thank you for using the Apple Support Communities. Based upon your post, I am understanding that you are having some trouble with podcast playback; they keep pausing/freezing when you are listening to them. I listen to podcasts regularly, so I know it's important that playback goes smoothly, and would be happy to help!

     

    You're on the right track with removing and reinstalling iTunes to try to solve the issue. iTunes is particular in how it's uninstalled, so I would suggest going through the article linked below to be sure all the components were removed in the correct order. If you missed any of the components, or removed them in a different order, please try again following the article.

     

    Remove and reinstall iTunes and related software components for Windows 7 and later
     

    Make sure to restart your computer both after uninstalling all components, and after reinstalling iTunes.
     

    I would also suggest making sure that you have all the latest Windows 10 updates installed on your computer. If you're not sure whether you have the latest Windows 10 updates, you can check out Microsoft's site below:


    Microsoft Windows Update

     

    Happy podcast listening!