Apple Event: May 7th at 7 am PT
I Have an early 2015 retina macbook 12", 1.1 ghz. It is a few months old. It does not notice a usb flash drive, hard drive or ssd drive, all usb 3.0 plugged into an adapter. It will however, charge and it will notice my iphone 6s plus on itunes,(with wifi sync off). Any idea why it wouldn't notice it?
MacBook (Retina, 12-inch, Early 2015), OS X El Capitan (10.11.5)
Maybe its the adaptor causing this issue, 3 devices all using the same one would point me in that direction
No, it worked for my iphone, and it noticed the hd, when i restored the mac from a time machine backup
I think you have disabled the ’Show External Hard Disks’. Click on Command + ,(comma) in the home screen an go to General > Show these items on your desktop. Then, Enable ‘External disks’. Hope this helps
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I have the same problem with my MacBook 12" Retina early 2015. It all started when I did an upgrade to either El Capitan 10.11.5, or an upgrade for the USB-C Digital AV Multipart Adapter. Can't be sure which one it was. But since, all USB 3.0 devices fail to be recognized by the computer, unless I restart or reboot it in some way.
I have tried several old USB (2.0) flash drives and an external drive (Passport) also 2.0 and all work fine all the time, but once I try to use the new 3.0 devices, I have the same problem.
Recently I re-installed El Capitan (same version) and now it's been working intermittently, some times the 3.0 devices will mount and some times they don't.
It's a real pain in the neck because now I can't rely on my 3.0 devices.
The USB-C is a new technology and when I bought the MacBook I accepted there were going to be some problems, now I regret trading my MacBook Air, maybe one of this days I will just do that.
What make and model of adapter are you using?
I'm not sure if the question is directed to me or to zachssanders
If it is to me, here is the answer:
two kinds, both made and sold by Apple.
1) USB-C to USB Adapter
2) USB-C Digital AV Multiport Adapter
And It makes no difference which one I use, or whether it's connected to power.
It was directed to the OP, zachssanders. You should start your own posting, it's confusing to respond to more than the OP. Start your own posting, as it is not likely that your issue is really identical to the OP's issue.
Lammy, i am using the same adapters nelson is using. A single usb c to usb adapter, and usbc to digital av multiport adapter. The adapters are not the problem.
zachssanders, try using an old flash drive or external hard drive (they will have the USB 2.0) and see if they are recognized by your MacBook.
If they are, then you'll know the problem is with the software failing to communicate with the drives, or vice-versa.
I'm still hoping somebody with the knowledge and the interest will gives us a solution.
Yes, it did! It noticed the usb 2 drive right away, with the same adapter. So i guess it is something with the software. And again, it happened on el captain and sierra beta. Hopefully someone here is smart enough to find a solution. We cant be the only ones with this problem
This its something else I fail to report, and may be important.
I work side by side with an iMac27 Retina 5K 27" late 2014, running also on El Capitan 10.11.5. Both computers (the MacBook 12" and the iMac27") were upgraded to the 10.11.5 version on the same day.
All my devices, USB 2.0 or USB 3.0 (flash dives or external drives) have been working fine all the time in the iMac 27, with makes me think that the problem started with the upgrade I made for the USB-C Digital AV Multipart Adapter.
My problem is that I can't go any further than that, since I don't have enough knowledge about the way these devices and upgrades work. But I'm sure somebody does, I'm still hoping for a resolution to this annoying problem.
Having a similar problem once I upgraded to Sierra. The external HDs show on my desktop, and I can access them from the Finder, but if I'm in a program (Outlook, Lightroom), the HDs show up on the left side of the dialog box when I hit Open or Attach, but the contents of the HD don't show. Same with attached network drives.
This is not a solution to the problem MacBook 12 Retina has recognizing USB 3.0, but this is what I did.
I got tired of fighting what seemed to be a lost battle: the smart people telling me there isn't a problem with the USB 3.0, and I continued to have it every day.
So I SOLD THE MACBOOK 12 AND BOUGHT ME A MACBOOK AIR, problem solved, I'm now a happy man writing and using my USB 3.0 devices.
One day Apple will recognize they have a problem and hopefully will fix it. Good luck, CorviasDesigner, wish you the best
Nelson
Retina Macbook doesn't notice External HD
