Cannot install 9.3.2 on 6 plus

Am unable to install the update. I'm receiving " An error occurred installing iOS 9.3.2.

ive restarted my phone multiple times. Deleted the download and re download the updated. Reseting my netwrok did not work as well. When connecting to my MacBook iTunes is telling me 9.3.1 is the lasted update.

iPhone 6 Plus, iOS 9.3.1

Posted on Jul 8, 2016 10:39 AM

Reply
1 reply

Jul 9, 2016 6:00 AM in response to Carnay23

Hello there Carnay23,


Thanks for coming to the Apple Support Communities with your issue about being unable to install iOS 9.3.2 on your iPhone 6 Plus. I like to keep my iPhone and other iOS devices updated too. I'm happy to help you get your iPhone updated.


I'd like to refer to this article because it has some great steps for when an update doesn't work as expected:


If you see an error when you update or restore your iPhone, iPad, or iPod


You mention that you're on a MacBook so unless you've installed security software, you can ignore this step:


3. Check your computer’s security software

You might need to update, change, or uninstall software that’s causing an issue.


Take care,

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Cannot install 9.3.2 on 6 plus

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