sandrafromsainte
Level 1
(8 points)
iPhone
Q: with update of my phone he says following : problem -1
hi, i ve a problem with my iphone 5. with update of my phone he says following : problem -1
can somebody tell me what is the problem -1?
tanks
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by ChrisJ4203,Apple recommended
ChrisJ4203
Level 9
(59,808 points)
iPhone
You can see update and restore error codes in this support document. Get help with iOS update and restore errors - Apple Support
An error 1 generally refers to a hardware issue. You can try the steps there, and if necessary, make an appointment at the Genius Bar of the nearest Apple Store for service.
