Q: iPhone keeps making changes by itself
I just switched from the iPhone 5s to the iPhone SE. Both these phones were great. The difference is the size of the phone but the 5s is 16gb and the se is 64gb. But I have a problem. Whenever I assign ringtones to people who are in my contacts, I would go in contacts app to find out they were reassigned to default ringtones and text tones and it dates of birth were changed and the names were also changed as well. That made me mad. I changed my password to my iTunes account just in case. My 5s once launched one app by itself and tried to enroll me in bill pay. My phone bill would constantly increase as time went by. My se was the one that made the changes by itself and my 5s did the same thing. My bill increased from $93 to $96 while I was on the 2 year contract with my current carrier. I'm now doing an installment plan. I'm tried of those unauthorized changed in my phone. I'm not sure if my phone was bugged or not. But I wanna know what I can do to put a stop to it for good. I Don't want anymore unauthorized changes especially with the names, dates of birth and the ringtones and text tones in my contacts. And I don't want my apps launching by themselves. All that needs to stop. My bill increases because of that. Can anyone please give me some answers to how to stop all of that? Thank you!
iPhone SE
Posted on Jul 8, 2016 4:02 PM