My USB internal 3.0 Bus and SD card reader have both quit working at the same time. Need help in restoring

On my Macbook Pro 13 inch Core I5 2.6 GHZ I have just noticed that my USB ports and the SD Card reader have stopped working. They USB 3.0 Bus and reader show up in the System Report information. I have tried resetting PRAM and SMC but no luck so far and my Time Machine Backup is on an SSD in a USB 3.0 disk drive case. Any ideas how to reset the USB 3.0 Bus and reader? I am including all system info in case it helps


System info:

Model Name:MacBook Pro

Model Identifier:MacBookPro11,1

Processor Name:Intel Core i5

Processor Speed:2.6 GHz

Number of Processors:1

Total Number of Cores:2

L2 Cache (per Core):256 KB

L3 Cache:3 MB

Memory:8 GB

Boot ROM Version:MBP111.0138.B17

SMC Version (system):2.16f68

USB:

USB 3.0 Bus:

Host Controller Driver:AppleUSBXHCILPT

PCI Device ID:0x9c31

PCI Revision ID:0x0004

PCI Vendor ID:0x8086

Bluetooth USB Host Controller:

Product ID:0x8289

Vendor ID:0x05ac (Apple Inc.)

Version:1.18

Speed:Up to 12 Mb/sec

Manufacturer:Apple Inc.

Location ID:0x14330000 / 6

Current Available (mA):1000

Current Required (mA):0

Extra Operating Current (mA):0

Built-In:Yes

Software:

System Software Overview:

System Version:OS X 10.11.5 (15F34)

Kernel Version:Darwin 15.5.0

Boot Volume:Macintosh HD

Boot Mode:Normal

Computer Name:Stuart’s MacBook Pro

User Name:Stuart Berwick

Secure Virtual Memory:Enabled

System Integrity Protection:Enabled

Time since boot:6 minutes


USB 3.0 Bus:

MacBook Pro with Retina display, Mac OS X (10.5.5)

Posted on Jul 8, 2016 8:11 PM

Reply
4 replies

Jul 9, 2016 12:42 PM in response to lapleader

lapleader wrote:

Time Machine Backup is on an SSD in a USB 3.0 disk drive case.


Any ideas how to reset the USB 3.0 Bus

USB 3.0 Bus:


The only reset of all internal port configuration is a reboot of the machine.


If the USB bus is recognized in the System Profiler then you can suspect it is the device.


DO you have another USB device you can verify the port is working or not. I suspect the cable or the external enclosure is at fault.

Try a different cable, try a different device or enclosure.


The SDcard reader I suspect is a coincidence. Verify under >(option key) System info >Hardware>Card Reader

Once again if the Card Reader is being recognized by the System Profiler it is functioning.

User uploaded file

If it is not being recognized it will say something like: "This computer doesn't contain any CardReader device"

then you know you have a hardware issue.


Sometime you have to insert the card at a bit of a different and varying angle of attack to get it to take.

Also try a different card to verify.

You can try blowing out the SDcard slot for any debris.

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My USB internal 3.0 Bus and SD card reader have both quit working at the same time. Need help in restoring

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