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Q: Apple TV 4th Generation Settings Greyed Out

Just purchased Apple TV 4th Generation. For some reasons when I go into settings->system, the reset and restart button are greyed out. Also other settings(not all but some) are greyed out too eg siri.

 

Furthermore I've entered my itunes details and connected my computer. But when i tried to buy an app from the store is says purchase are disabled on this apple tv.

 

I did a reset using the remote but still have the same issues.

 

I still can search content on the Itunes/Movies etc so definitely picking up an internet connection.

 

What's going on, do I have faulty Apple TV?


Karvan

Posted on Jul 9, 2016 3:10 AM

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