Reblochon74

Q: iPod Classic 32Gb no sound

Hello I have a nice iPod Classic 32Gb U2 special edition :-) I have a big issue, no sound at all with earbuds and from my dock ... Please help ?

Posted on Jul 9, 2016 1:38 AM

Close

Q: iPod Classic 32Gb no sound

  • All replies
  • Helpful answers

  • by chris_g1,

    chris_g1 chris_g1 Jul 9, 2016 1:49 PM in response to Reblochon74
    Community Specialists
    Jul 9, 2016 1:49 PM in response to Reblochon74

    Hi Reblochon74,

     

    Thanks for posting your question to the Apple Support Communities! It sounds like you are not hearing any audio from your iPod classic when using earbuds or you dock. I'll be glad to provide you with a resource to help.

     

    Take a look at this article for how to reset your iPod:

     

    Learn how to reset your iPod

     

    This section would be specific to the model you have:

     

    iPod with a click wheel

    Several iPod models have a click wheel, including some iPod nano models. To reset your iPod with a click wheel, follow these steps:

    1. Slide the Hold switch to the locked position and then slide it to unlocked again.
    2. Press and hold the Menu and Center (or Select) buttons together until you see the Apple logo (about six to eight seconds). You might need to repeat this step.

    If your iPod won't respond when you press the buttons or won't turn on, it might be paused or the Hold switch might be in the locked position. If so, you'll see a lock symbol on the screen. Slide the Hold switch to the unlocked position, then try again.

    If you can't reset your iPod, follow these steps:

    1. Put the iPod on a desk or table and try again. When you press the Center button, make sure not to touch the click wheel. Also, make sure that you press the Menu button near the outside of the click wheel, not near the center.
    2. Plug your iPod into a power adapter and plug the power adapter into an electrical outlet.
      You can also plug your iPod into your computer. Make sure that the computer is on and isn't set to go to sleep.
    3. Try to reset your iPod again.

     

    All the best!