apple watch activity does not work

The excersice in activity usually works by normal walking, without turning it on. But it stoped to work and I do not know why. I walked 2 km but exercise shows me 0 minute. Can anybody help?


Thank you.


<Edited by Host>

Apple Watch, watchOS 2.2.1, null

Posted on Jul 9, 2016 6:11 AM

Reply
4 replies

Jul 9, 2016 6:25 AM in response to jozeffrombratislava

Hi


Check each of the following:


Check that Wrist Detection is turned on:

  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.


If passcode is enabled, check that you are unlocking your watch after placing it on your wrist.


Check that you are wearing your watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).


Check that fitness tracking is still enabled:

  • On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - check that Heart Rate and Fitness Tracking are both enabled.


To credit progress towards your daily Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk.


This applies both during general daily wear and when recording workouts via the Workout app. It is possible that no parts of your 2km walk met this requirement.


The definition of a brisk walk varies from person to person and depends upon your personal information. To check that your personal information is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


During general daily wear and when your iPhone is not taken along on certain outdoor workouts, the Activity app relies on your arm motion (measured by the accelerometer) to track movement for the purpose of crediting progress towards the Exercise goal. For the best results, allow the arm on which you are wearing your watch to swing naturally as you move around and during workouts (where relevant to the activity type).


Calibrating your watch can improve the accuracy of various estimations (including Exercise credit) made by the Activity app and Workout app. More information and instructions for calibrating your watch (including for resetting existing data and starting afresh) are available via the link below.


More information:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

Use the Activity app on your Apple Watch - Apple Support

Use the Workout app on your Apple Watch - Apple Support

Jul 9, 2016 6:16 AM in response to jozeffrombratislava

If you would prefer to receive Exercise credit for your workouts regardless of their intensity levels, track them via the Workout app using Other as the activity type.


This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.


More information:

Use the Workout app on your Apple Watch - Apple Support

Jul 9, 2016 7:18 AM in response to jozeffrombratislava

Try the following steps, which may help:


Close all open apps on your iPhone and then restart both your iPhone and your watch:

  • On your iPhone: double-click on the Home button, then swipe up on each app preview.
  • Turn both off devices off together, then restart your iPhone first:
    • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.
    • To turn it back on: press and hold the side button until you see the Apple logo.


If the issue is not resolved, next unpair and re-pair your watch:

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apple watch activity does not work

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