Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SO slow to upload photos to shared album

I created an album in Photos of 75 pictures.

I then chose to share that album to the iCloud as a shared library. I see that the library is created under "shared" BUT zero pictures are in it. Fail #1.

So I then used the "add photos or videos to album" option from it, but I am of course not presented with the option to browse my albums, only "favorites" "selected" or all of my "photos" in the entire library organized by date. I just want to add the photos from that particular album. Fail #2.

So then I try manually dragging and dropping the photos from the Album into the Shared album. I selected 20, drag them, and only 10 show in the shared library. I try this again, still only 10. It actually says "sharing 20 items" and yet... only 10 show in the library. Fail #3.

I keep dragging them in, seeing maybe 1 or a few added thought I can keep track of which ones were added as the album accepts duplicates, so now I have duplicates in there. Fail #4.

I try quitting Photos and re launching it. I see I now have 30 photos in my shared library. But which ones do I still have left in the Album to drag over? I have no clue anymore. Fail #5.

After about 25 minute son this, refreshing my public share album repeatedly as well to see any changes, suddenly...I see more pix in the Shared Libray! How many? 215!!! Yup. All of my dragging and dropping, adding via the share option and adding via the shared library just caught up with each other and updated the library at once. FINAL FAIL.


What gives? Why is a shared album SO SLOW to update with the pic I add into it????? help!

MacBook, OS X Mavericks (10.9.1)

Posted on Jul 9, 2016 9:10 AM

Reply
Question marked as Best reply

Posted on Jul 17, 2017 12:52 PM

This has really nothing to do with internet connection speeds, I'm connected on a 30 gig connection, and if I share even just 1 photo to a shared library, I don't see it until the next day. There's something definitely not right.

12 replies

Dec 31, 2017 8:28 AM in response to mtoc80

This is definitely a problem at Apple server side. Even with 20 MBit/sec (tested!) upload speed it sometimes takes several days to upload just a handful of jpegs.


Inacceptable, to say the least. I can only recommend to switch to dropbox or google services. As it looks, apple engineering is severely struggling with either cloud capacity management or their is some bug in their software as to improperly set timeouts (means if something inexpected happens they just wait way too long before they either issue an error message or step over the problem).


The second type of problem I had noticed with Apple music where it just hang for ages if I tried to upload something they could not handle (too low bitrate). And this one is definitely reproducible. In the music case, however, there is at least an error message. With photos, I am just waiting for some days until finally my photos (added to the Photos app on my Mac) would show up on my iPad.


Wonder if they notice that in their monitoring and, if yes, what they are willing to do here as it appears that this problem already persists for at least half a year.

Jul 9, 2016 10:30 AM in response to lisakate08

If you have broadband wireless or cable -- the upload speed is way slower than download speed -- that is why they only sing and dance about download speeds. In these markets you are basically a salmon swimming up stream against a very strong current.


Dial up - , FIOS in the home (fiber optics from verizon) and I believe DSL have the same speed both ways. With any setup its a good idea to not be downloading or surfing the net while trying to upload - as you will slow down the transmission from the get go.

Sep 11, 2016 12:42 PM in response to altabq

altabq wrote:


That cannot be the whole story though. On my end, I am using iCloud to store my photos. So all the photos are already in the cloud, but it still takes forever for content to be added to a Shared Album.


even if they are in the cloud - or two servers are standing next to each other - it may still have to send the information down through your mac and then back up again Possibly because of synchronization - Icloud is not really a true backup - it allows you to synchronize content through multiple devices.

Sep 11, 2016 12:46 PM in response to altabq

That cannot be the whole story though. On my end, I am using iCloud to store my photos. So all the photos are already in the cloud, but it still takes forever for content to be added to a Shared Album.

Shared albums are using a different iCloud service than iCloud Photo Library, as shared albums do not count against your iCloud storage. And shared albums are storing the photos at a reduced resolution, so the photos you add to shared albums need to be converted.

Sep 12, 2016 2:17 AM in response to léonie

Thanks for the additional info, I wasn't aware of this.


The conversion does make sense, I guess, since it's a service that's essentially free. I would have mainly expected it to be servers-sided when using iCloud photo storage because it should be more efficient that way.


I was actually planning to use the service so that my SO could add photos to an album as well, and we could then put a slideshow of the album on the apple tv. But given that I use iCloud Photos with optimized storage, and that the image conversion is client-side, the Photos app must first download the full resolution image, convert it, and then upload a reduced resolution photo to the shared album. And then my Apple TV has to download it again. That's a lot of bandwidth for a task that Apple's/Amazon's servers probably perform in a fraction of the time that my MBP 2011 takes.


But anyways, I think I'll switch to normal albums now to get full res images on the tv.

Sep 12, 2016 3:49 AM in response to altabq

The reduction is size for the shared albums it not that dramatic. It should suffice for a slideshow on a TV, but I would not use it to transfer photos for archiving:


https://support.apple.com/en-us/HT202786

When shared, photos taken with standard point-and-shoot cameras, SLR cameras, or iOS devices have up to 2048 pixels on the long edge. Panoramic photos can be up to 5400 pixels wide.

SO slow to upload photos to shared album

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.