HT203421: Troubleshooting the Mac App Store
Learn about Troubleshooting the Mac App Store
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Helpful answers
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Jul 9, 2016 10:43 AM in response to ZviadPochkhuaby Barney-15E,If you are certain you signed in with the same AppleID that you used to purchase them in the first place, use the link on the App Store to contact App Store Support.
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Jul 9, 2016 1:53 PM in response to ZviadPochkhuaby Eric Root,Do you have a backup you can restore them from?