YungSwayde
Level 1 (5 points)
Apple Music

Q: Music is Broken

I was recently upgraded to iOS 10 Beta and didn't like it so i downgraded back to the latest version of iOS. When I downgraded i lost a few apps but I got those back but all of my music in my library was missing album covers and I couldn't play or delete any of it. Help

 

P.S I don't have Apple Music

iPhone 5s, iOS 9.3.2

Posted on Jul 9, 2016 11:11 AM

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YungSwayde

Q: Music is Broken

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  • by tim_135,

    tim_135 tim_135 Jul 10, 2016 11:51 AM in response to YungSwayde
    Community Specialists
    Jul 10, 2016 11:51 AM in response to YungSwayde

    Hi YungSwayde,

     

    If you are missing music and album art from your iTunes Library, the best option would be to first, re download any songs purchased in iTunes from your purchase history, then, sync your iPhone with your iTunes app on your computer. Try the steps and links below for assistance.

    Redownload a song

    On an iPhone or iPod touch

     

    1. Open the iTunes Store app.
    2. At the bottom of the screen, tap More > Purchased > Music.
    3. Tap "Not on This iPhone" or "Not on This iPod." 
    4. Find the song that you want to download, then tap it. 
    5. Tap the Download icon to the right of the title. Your song downloads to your device.

     

    Download your past purchases

    Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

     

    These procedures should have your music replaced on your iPhone asap! Thanks for using Apple Support Communities.

    Happy jamming.