patuan49
Level 1 (4 points)

Q: Why is the telephone technical support longer than normal?

Dear support team. My iphone 5 have series number DQ*******TWF. As I checked by the link checkcoverage.apple.com/us/en/?sn=DQ*******TWF, the telephone technical support still valid but repairs and service coverage already expired. Please explain for me the reason. As normal, the time for telephone technical support is less than repairs and service coverage. Looking for your feedback. Thank

 

<Personal Information Edited by Host>

iPhone 5, iOS 9.3.2, null

Posted on Jul 9, 2016 2:20 PM

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patuan49

Q: Why is the telephone technical support longer than normal?

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 9, 2016 12:17 PM in response to patuan49
    Level 9 (58,482 points)
    iPhone
    Jul 9, 2016 12:17 PM in response to patuan49

    You are not addressing Apple's technical support team here. This is a user-to-user forum.

     

    If you want to explain your problem, perhaps someone here can help. If not, you'll need to contact Apple. Use the Contact Us link at the bottom right of every page for information on how to do that.