Zuweira Jibril

Q: My video is blurry

my iPhone's video is blurry

Posted on Jul 9, 2016 6:04 PM

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Q: My video is blurry

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  • by sarah_s1,

    sarah_s1 sarah_s1 Jul 10, 2016 9:37 AM in response to Zuweira Jibril
    Community Specialists
    Jul 10, 2016 9:37 AM in response to Zuweira Jibril

    Hello Zuweira Jibril,

     

    Thank you for being part of the Apple Community!

     

    It is my understanding you are experiencing blurry photos from your iPhone.  I use my iPhone as my main camera so I know how important it is that those images are sharp and crisp.

     

    There are a few things you can check to see what may be causing this to happen:

     

    Your photos are blurred or out of focus

    If your photos are blurred, out of focus, or have dark spots, try these steps:

    1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    2. With iPhone 6 Plus and iPhone 6s Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality.
    3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

    If you still have issues with the focus on your camera, contact Apple Support.

     

    More information can be found here:

    Get help with the camera on your iPhone, iPad, or iPod touch

     

    Have a great day!