Iphone 5s issue.

Question

Level 1

9 points

Iphone 5s issue.

My Iphone 5s say's "your phone can't be activated because the activation server cannot be reached. Try connecting your iphone to itune's. The problem is that's all it say's I can't connect it to itune's or do anything else with it. I need help.

iPhone 5s

Posted on Jul 9, 2016 9:10 PM

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Answer 1

Jul 9, 2016 9:14 PM in response to dberry1222

"server cannot be reached" ..

Help here > If you can't activate your iPhone - Apple Support

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Answer 2

dberry1222 Author

Level 1

9 points

Jul 9, 2016 9:21 PM in response to Carolyn Samit

My iphone won't let me do anything. It keep saying the same thing.

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Answer 3

ChitlinsCC

Level 7

21,140 points

Jul 10, 2016 7:20 AM in response to dberry1222

dberry1222 wrote:

My iphone won't let me do anything. It keep saying the same thing.

Tell us what "anything" means. Tell us what steps you have taken from the link Carolyn provided - give details of your results for each line item.

...

Follow these steps

Find the list on the system status page. If the box next to iOS Device Activation isn't green, try activating your iPhone later.
If asked for a password, enter it. A password prompt means Activation Lock might be enabled in Find my iPhone.
Restart your iPhone.
If you're using a cellular data connection, try connecting to a reliable Wi-Fi network instead. If a Wi-Fi connection doesn't work, try connecting to iTunes.
If you're using iTunes to activate your iPhone, make sure that iTunes is updated to the latest version.

Get more help

Contact your carrier to check for network or activation issues, or if necessary, to replace your SIM card.
Use recovery mode to restore your iPhone.
If restoring your iPhone still doesn't work because of an activation error, contact Apple Support.

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Answer 4

Oct 29, 2016 5:06 PM in response to dberry1222

Can't activate . Keep asking for same things

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