For a very long time I have been unable to open itunes on my computer and have been trying to reinstall it as that usually fixes it. I have searched everywhere and tried most ways to install it but still nothing. It works fine up until it says 'unregistering itunes autoamtion server.' However, sometimes it says 'registering' rather than 'unregistering.' PLEASE HELP!! I have a Dell computer, fairly new, and run windows 10
Well hello there, hallielouise28!
Welcome to the Apple Support Communities. Having an up to date and functional iTunes library is certainly a must! Together, we'll get to the bottom of this and have you listening to your tunes in no time.
If you can, the first suggestion is to create a backup of your iTunes media folder. Find those steps here:
Manage and back up your iTunes media library
Now that we have that out of the way, your specific situation might require a full uninstall of iTunes. This article highlights the very specific order in which we remove the different components of iTunes. Aside from removing just the program, we'd like to remove other items, such as the "Apple Software Update". This article will walk you through it all:
Remove and reinstall iTunes and related software components for Windows 7 and later
Cheers!
Hi thanks for your help however I have already tried that several times and end up with the same result
Welcome back hallielouise28,
We're sorry to hear that the iTunes software is still appearing to cause this error when installing. After removing all related components of iTunes, and completing a fresh install, we will start to look at the Windows platform. With a Mac computer, the next item we would complete is called a "Safe Mode" boot. Here are similar steps for a Windows computer. Give this a try. If further assistance is required, it'd be most beneficial to contact Microsoft and confirm that there are no third party applications or software snags that may be causing this error to populate.
How to perform a clean boot in Windows
Have an amazing day!
See turingtest2's excellent iTunes for Windows Troubleshooting Guide at:
Troubleshooting issues with iTunes for Windows updates
I don't see your specific problem addressed, but the general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but ALL related components, reboot, remove the target installation folders and reinstall. Seen the section:
Removing and reinstalling iTunes and other software components
itunes install freezes at 'unregistering itunes automation server'
