WosVrt
Level 1 (4 points)
Video

Q: Prohibitory sign on Compressor in El Capitan

Why does my system tell me iHave 4.1.3 installed when iHave 4.2?

 

FCP&Motion both open just fine but Compressor keeps telling me it's outdated even tho i've removed 4.1.3

Final Cut Pro X, OS X El Capitan (10.11.5)

Posted on Jul 10, 2016 7:46 AM

by Russ H,Solvedanswer
Russ H Russ H
Level 7 (21,760 points)
Quicktime
A:

Suggest downloading FCS Remover. Check Compressor in the dialog and run it – deleting both the application and related plist files. Then download/install a new copy of Compressor from the app store. If you have custom settings you want to retain, before you uninstall, go inside the Home library (hold the option key when you click Go in the Finder. In Application Support, open the Compressor folder and move the Settings folder to your Desktop. When your newly installed app is working properly, you can replace the new Settings folder with the old one.

 

Good luck.

 

Russ

Posted on Jul 10, 2016 8:25 AM

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WosVrt

Q: Prohibitory sign on Compressor in El Capitan

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  • by Russ H,Solvedanswer

    Russ H Russ H Jul 10, 2016 8:25 AM in response to WosVrt
    Level 7 (21,760 points)
    Quicktime
    Jul 10, 2016 8:25 AM in response to WosVrt

    Suggest downloading FCS Remover. Check Compressor in the dialog and run it – deleting both the application and related plist files. Then download/install a new copy of Compressor from the app store. If you have custom settings you want to retain, before you uninstall, go inside the Home library (hold the option key when you click Go in the Finder. In Application Support, open the Compressor folder and move the Settings folder to your Desktop. When your newly installed app is working properly, you can replace the new Settings folder with the old one.

     

    Good luck.

     

    Russ

  • by Russ H,

    Russ H Russ H Jul 10, 2016 8:30 AM in response to WosVrt
    Level 7 (21,760 points)
    Quicktime
    Jul 10, 2016 8:30 AM in response to WosVrt

    WosVrt wrote:

     

     

    FCP&Motion both open just fine

    I see you had the same problem with FCP. How did that get resolved?

  • by WosVrt,

    WosVrt WosVrt Jul 10, 2016 8:35 AM in response to Russ H
    Level 1 (4 points)
    Video
    Jul 10, 2016 8:35 AM in response to Russ H

    i'm honestly not sure.

     

    iWas about to revert back to Yosemite when iGlanced across my applications&no longer saw a prohibitory sign over FCP or motion

  • by WosVrt,

    WosVrt WosVrt Jul 10, 2016 10:01 AM in response to Russ H
    Level 1 (4 points)
    Video
    Jul 10, 2016 10:01 AM in response to Russ H

    FCS Remover worked just fine.
    Thank you