It says iPhone warranty expired

Hello, i have a question.

My iPhone 6s bought less than 1 year ago, but online warranty says it's already expired.

What could be a reason for being like this? How can i check it?

iPhone 6s, iOS 9.3.2

Posted on Jul 10, 2016 11:11 AM

Reply
15 replies

Jul 10, 2016 12:06 PM in response to denisredis

The model number you provided is for an iPhone 6s. The only way this warranty could be expired is if this was an out of warranty replacement model for a device that was user damage. That would only carry a 90 day warranty. That is the only thing I can think of that would result in your device being out of warranty.


If you used the link that Michael provided you earlier to put in the serial number and it says there is no warranty, then my example could explain it. The app that you used is not always accurate for manufacturing dates, and besides, the date of manufacturer does not have an affect on the warranty date.

Jul 11, 2016 10:10 AM in response to deggie

I'm not sure that a replacement phone for a device that was user damaged, such as water damage would have the balance of the original warranty. I may be wrong, since this is just a hypothesis on my part given the fact that water damage would void the warranty. A water damage replacement out of warranty should only have a 90 day warranty, and depending on when it was replaced versus when the used purchase was made, the 90 days could have expired.


Again, I could be wrong in my interpretation of the out of warranty replacement. Either way, I would suppose that if necessary, the OP could contact Apple support for any verification.

Jul 11, 2016 10:18 AM in response to ChrisJ4203

It should carry the balance of the original warranty. I don't see how a 6s would return the specific message the OP is getting when checking the warranty status at all to be honest... I would expect a stolen phone, or a demo phone would return the message that the device has been replaced. Service replacements should still be in warranty until the expiration of the original units warranty.


I suspect a glitch in the database. Best the OP contact Apple directly.

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It says iPhone warranty expired

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