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Helpful answers
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Jul 10, 2016 5:44 PM in response to lorraine7905by deggie,Is the Touch Screen frozen even with headphones? Have you tried resetting it?
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Jul 11, 2016 5:13 PM in response to deggieby lorraine7905,Yes still frozen with headphones, Will have to try and reset just hate to loose everything
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Jul 11, 2016 5:15 PM in response to lorraine7905by deggie,Wasn't referring to restoring it I was suggesting resetting it: Learn how to reset your iPod - Apple Support