The Apple ID page wont load

So I've been entering my email and password as per usual but once that's done a white box just comes up and does nothing. I've tries refreshing the page multiple times but it isn't working.


I need to reset my security questions and this is the only way to do it.


Does anybody have any idea why this is happening and if I can fix it, if I'll just have to wait or have to get in touch with the support people


Thanks

THE WEBPAGE-OTHER

Posted on Jul 10, 2016 3:43 PM

Reply
2 replies

Jul 10, 2016 10:27 PM in response to saranghae0ppa

Are you ruining any anti virus Apps?


Are you using 2 step verification?

If you lost two or more of the required sign-in items

As noted above, two-step verification requires at least two of the items below to sign in successfully:

  • Your Apple ID password
  • Access to one of your trusted devices
  • Your Recovery Key

If you've permanently lost any two of these items, you can't sign in or regain access to your account. You'll need to create a new Apple ID. You can create a new one from the Apple ID site.

If you can't sign in with two-step verification using your Apple ID - Apple Support

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The Apple ID page wont load

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