HT201387: Print from your iPhone, iPad, or iPod touch

Learn about Print from your iPhone, iPad, or iPod touch

Tiger Bob

Level 1 (4 points)

iPad

Q: my iPad does not see my AirPrint printer

My printer is on the list of AirPrint capable printers but my iPad doesn't see it...

iPad Air, iOS 9.2

Posted on Jul 10, 2016 12:20 PM

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Q: my iPad does not see my AirPrint printer

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Helpful answers

by Calltina,

Calltina Jul 10, 2016 4:21 PM in response to Tiger Bob
Level 1 (8 points)

Jul 10, 2016 4:21 PM in response to Tiger Bob

AirPrint printer must be connected to the same network your iPad is on. Once it is connected to the same network you will be able to see the printer. In the printer settings you will find this option "connect to network"
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by Briansyddall,

Briansyddall Jul 11, 2016 5:23 AM in response to Tiger Bob
Level 6 (8,127 points)

Apple Watch

Jul 11, 2016 5:23 AM in response to Tiger Bob

Hi
Go to apps store on iPad download app for your make of printer .
Cheers
Brian
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by Tiger Bob,

Tiger Bob Jul 11, 2016 9:06 AM in response to Briansyddall
Level 1 (4 points)

iPad

Jul 11, 2016 9:06 AM in response to Briansyddall

Not sure I understand your response, but I finally got it to work by going to a third party app instead of using airprinter...
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by Tiger Bob,

Tiger Bob Jul 11, 2016 9:07 AM in response to Calltina
Level 1 (4 points)

iPad

Jul 11, 2016 9:07 AM in response to Calltina

They are on same network and connect to network was selected but no change. I eventually got it to work by using a third party app...
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by celliott147,

celliott147 Jul 11, 2016 9:15 AM in response to Tiger Bob
Level 4 (1,571 points)

Apple Watch

Jul 11, 2016 9:15 AM in response to Tiger Bob

What printer are you using, and how is it connected to your network?
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by sunk818,

sunk818 Jul 11, 2016 9:21 AM in response to Tiger Bob
Level 1 (36 points)

iPad

Jul 11, 2016 9:21 AM in response to Tiger Bob

is the iPad and AirPrint printer both on the same wireless network?
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by Tiger Bob,

Tiger Bob Jul 11, 2016 10:49 AM in response to celliott147
Level 1 (4 points)

iPad

Jul 11, 2016 10:49 AM in response to celliott147

Printer is Canon MX 512 w/wireless connection to network.

Using Print n Share app and can now print with ipad...
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by Tiger Bob,

Tiger Bob Jul 11, 2016 10:52 AM in response to sunk818
Level 1 (4 points)

iPad

Jul 11, 2016 10:52 AM in response to sunk818

Yes...both on same network...
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by sunk818,

sunk818 Jul 11, 2016 11:21 AM in response to Tiger Bob
Level 1 (36 points)

iPad

Jul 11, 2016 11:21 AM in response to Tiger Bob

It may not be true for you, but for me... the wireless printer usually has to be configured to be on the network as well. I have a Samsung wireless printer and the wifi on it breaks from time to time. After I re-configure it for the same WiFi as my iPad, the printing works.
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by celliott147,

celliott147 Jul 11, 2016 2:57 PM in response to Tiger Bob
Level 4 (1,571 points)

Apple Watch

Jul 11, 2016 2:57 PM in response to Tiger Bob

Is there a firmware update for the printer? I had an HP that didn't originally include AirPrint support, but later had it enabled with a firmware update on the printer itself.
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